Carlos Montijo

The salesman was great! I was disappointed when the title wasn't clear of a lean. The car only came with one key and I was charged over $800 for a second key fob. I was disappointed when the title wasn't clear of a lean. The car only came with one key and I was charged over $800 for a second key fob. More

by JEFFATKENNEDY Verified Customer Verified Customer

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People working there are very friendly. In the waiting room there is drinking water and food. I am happy with them In the waiting room there is drinking water and food. I am happy with them More

by juanpolanco321.jp Verified Customer Verified Customer

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Professional, efficient service with knowledgeable staff. Quick turnaround, transparent communication, and quality repairs, no complaints Quick turnaround, transparent communication, and quality repairs, no complaints More

by Person Verified Customer Verified Customer

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Levin was extremely helpful and as my wife and I were in the hospital having our son. He made sure the truck was fixed and ready for pick up. the hospital having our son. He made sure the truck was fixed and ready for pick up. More

by Tweidner64 Verified Customer Verified Customer

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Took too long for a routine maintenance job. Arrived at 10:00am. Didn’t receive vehicle back until after 5:00pm Arrived at 10:00am. Didn’t receive vehicle back until after 5:00pm More

by SHERLEYDK Verified Customer Verified Customer

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I've always had a great, easy and professional time working with Parks Ford in Gainesville working with Parks Ford in Gainesville More

by JESSE.FLORIAN Verified Customer Verified Customer

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Very professional, respectful, always informative. I never feel pressure to buy anything when I am there. I never feel pressure to buy anything when I am there. More

by jeasica.martinez Verified Customer Verified Customer

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I love the Mobil unit! So convenient and I was called about a recall, I didn’t have to find out while sitting at the dealer. The Service department is awesome!! So convenient and I was called about a recall, I didn’t have to find out while sitting at the dealer. The Service department is awesome!! More

by bottit Verified Customer Verified Customer

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Excellent service department. Friendly staff. Always willing to help get our vehicles back on the road. Friendly staff. Always willing to help get our vehicles back on the road. More

by Dplank43 Verified Customer Verified Customer

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Absolutely awful! I made an appointment for 7:30 am to allow maximum hours for my horn to be fixed while I was at work. I didn't receive a call all day so I called at I made an appointment for 7:30 am to allow maximum hours for my horn to be fixed while I was at work. I didn't receive a call all day so I called at 2pm only to be told that my car hadn't even been looked at, because they prioritize the customers who are waiting at the dealership. When I asked to speak to a manager, I was told he would personally go look at my car and call me back. When he called back, he confirmed that my horn was indeed broken and they did have the part but wouldn't have time that day to fix it! I'm so confused as to why I made an appointment in the first place. Not only did Parks not honor my appointment time, but they didn't call me with an update, and when I expressed my frustration, they got snippy with me. When I came to pick it up, I had to wait 20 minutes for them to bring my car around. There wasn't one person I dealt with that day that tried to make the situation right, and this isn't the first time this has happened. We have 3 Hyundai vehicles and didn't buy any there and I never take them there for service. The only reason I did this time was because the horn is under warranty and I was hoping just one time, they would do a job well. I won't ever step foot on this property again. More

by coribbecker Verified Customer Verified Customer

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