Carlos Monterosa

Avoid this Jeep Dealership at all costs. They committed identity theft by using my SS# without my consent to receive an EV tax credit paid to them. They told me my SS# was needed for Patriot They committed identity theft by using my SS# without my consent to receive an EV tax credit paid to them. They told me my SS# was needed for Patriot Act reporting but then secretly used it to apply for the tax credit. I told them that I was not eligible for the EV tax credit early on in the negotiation and was told that it was not part of the deal. Someone at the Dealership forged my e-signature on the Time of Sale report to apply for the credit (no actual signature was collected). They then hid the existance of the report by leaving it out of the post sale documentation. I found out about it several days after the sale. Now I have to repay the IRS the $3,750 that was paid to the dealership. I spoke to the GM and he stands behind the forgery as "my consent" and refused to reimburse me. Their phone system just sends me straight to voicemail now. I cannot even get a call back from my Salesman to address a question about the Jeep's charger. Beware of these theives because they have no ethics. The GM is ok with their fraudulent actions and if there is a problem with your car they will not return your call. Worst car sale experience ever. More

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From the beginning when we came through the door, Andy Turner was the absolute best. Andy has been nothing but the best helping us in every way that he can. Give him a raise! My husband and I appreciate e Turner was the absolute best. Andy has been nothing but the best helping us in every way that he can. Give him a raise! My husband and I appreciate everything that he has done for us to help us get our van. We love our bright red seats! Thank you Andy, Carlos, Rob, Dorian, Patrick, Mitra and Cape Coral Chrysler Dodge Jeep RAM!! More

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Dorian used my social security number to apply for an EV tax credit paid to the dealership without my consent. I told my sales rep and finance manager that I was not eligible for the tax credit. They then c tax credit paid to the dealership without my consent. I told my sales rep and finance manager that I was not eligible for the tax credit. They then committed identity theft and tax fraud by usimg my social security number without my consent to receive the tax credit on my behalf. When I negotiated the price I was told the jeep was being discounted without the tax credit being applied. I have been getting the run around from contacts at the dealership over the last two weeks without any resolution. I will need to repay $3750 to the IRS because of the Dealerships tax fraud and identity theft. Stay away from this Dealership. It is full of liars and thieves. More

by raltima8 Verified Customer Verified Customer

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Dealer was great. !! Carlos, my salesman went about and beyond for us. I will definitely do business again with Cape Coral Chrysler Dodge Jeep and Ram!! !! Carlos, my salesman went about and beyond for us. I will definitely do business again with Cape Coral Chrysler Dodge Jeep and Ram!! More

by corkyppff30 Verified Customer Verified Customer

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