75 Reviews of Carlos Martinez
December 27, 2024
Took the '24 CRV in for RE-CALL work, and backing up noise( that has existed since new. Prepared to get a loaner-rental for the day). Sat in the waiting room to process this for nearly 2 hours! Time, I noise( that has existed since new. Prepared to get a loaner-rental for the day). Sat in the waiting room to process this for nearly 2 hours! Time, I hadn't expected to spend. By the time I was called to process the rental, my Rep walked over and said " You won't need it, your vehicle is done." Suggest Manly have more than 1 Rental agent working the morning shift. Plus, please streamline the Agent-Customer conversation to completing the transaction only, while several others were also waiting for a rental. She was oblivious to all the folks also waiting for a rental Efficiency is more important than carrying on your personal conversation. Lost 3 hours work, but happy I didn't have to re-fill the gas, drive back to pick up my vehicle, etc. More
Other Employees Tagged: Hiram Lopez
December 04, 2024
Carlos was the best! So nice, verified our car qualified for fuel injector replacement and worked with us on an additional repair. Took a star away because Honda prices So nice, verified our car qualified for fuel injector replacement and worked with us on an additional repair. Took a star away because Honda prices are excessive for what you get. More
November 22, 2024
Very helpful and gave me an honest rundown of all things needing future maintenance. Very helpful. needing future maintenance. Very helpful. More
Other Employees Tagged: Dave Ashby, Lucia Chavez Lopez, Sonia Abukweik, Sonia Martinez
November 18, 2024
Carlos was very knowledgeable and very accommodating. He not only helped me with the vehicle I brought in for service, he also helped with another vehicle I needed to bring in for service. The service He not only helped me with the vehicle I brought in for service, he also helped with another vehicle I needed to bring in for service. The service was very quick and thorough, I'm very happy with the work done. I look forward to my next visit to Manly Honda. More
November 07, 2024
I Always have a great experience at manly Honda. Staff are all friendly and welcoming. Store is always clean and service is quick. Staff are all friendly and welcoming. Store is always clean and service is quick. More
Other Employees Tagged: Daniela Velazquez Martinez, Hiram Lopez
October 26, 2024
It’s nice to know they’re still dealerships and technicians out there that are honest folks . technicians out there that are honest folks . More
Other Employees Tagged: Hugo Mendez, Sonia Abukweik
October 21, 2024
Wonderful customer service, everyone is friendly, good amenities, the Honda parts are great, it’s a good place for us. Thank you guys! amenities, the Honda parts are great, it’s a good place for us. Thank you guys! More
Other Employees Tagged: John Lorence, Daniela Velazquez Martinez