Carlos Martinez

Carlos took the time to show me why my windshield wipers weren't working properly. It was an easy fix that did not require me replacing them. I really appreciated the fact that he didn't just have them repl weren't working properly. It was an easy fix that did not require me replacing them. I really appreciated the fact that he didn't just have them replaced. He explained everything thoroughly. He was great. More

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Carlos was Very professional, helpful, and accommodating. If there were more customer service representatives like him out in the workforce, there would be a lot happier people. Wish to thank him properly fo If there were more customer service representatives like him out in the workforce, there would be a lot happier people. Wish to thank him properly for all that he did for me. More

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Carlos was pleasant and very easy to work with. Maintenance work was done in a reasonable time and the price was actually quite fair. Maintenance work was done in a reasonable time and the price was actually quite fair. More

by Greg W Verified Customer Verified Customer

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Gracias x siempre ayudarme con mi carro y ser muy amables gracias a ustedes siempre está en buen estado y confío en ustedes gracias a ustedes siempre está en buen estado y confío en ustedes More

by ARACELI1011171 Verified Customer Verified Customer

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The first time I brought the car in, I waited for my appointment with at least 10 people behind me for the service advisor. Once it was my turn, I gave my name to the advisor, and she stood in front of appointment with at least 10 people behind me for the service advisor. Once it was my turn, I gave my name to the advisor, and she stood in front of the screen for at least 10 minutes trying to log my car in. I could not wait any longer and left. I scheduled another appointment. This was a big waste of my time and a very frustrating experience. The second time my car was actually serviced. Carlos tried to explain how I was billed for a regularly scheduled maintenance. The actual invoice stated that the car was serviced for a 60,000 maintenance, which had been done in 2023. Carlos tried very hard to explain what service was actually performed- which was different than what the invoice stated. Manly Honda should not get any stars. Your employees are working with a broken system and trying very hard to serve your customers. Get your act together - Honda owners deserve better. More

by Irmavelasquez Verified Customer Verified Customer

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For recall service, it took three appointments which is not what I would expect the experienced dealer to deal with and pretend if expert not available or honda didn’t supply the pump is all dealer and car not what I would expect the experienced dealer to deal with and pretend if expert not available or honda didn’t supply the pump is all dealer and car manufacturer should manage, More

by YOGESH_AGRAWAL Verified Customer Verified Customer

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Rapid intake, excellent service technician, very professional and personable. Vehicle was available at promised time. professional and personable. Vehicle was available at promised time. More

by DoctorDan Verified Customer Verified Customer

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The best in town i like number one Good service good people on time Best people on time Best More

by V_BULMARO Verified Customer Verified Customer

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I was very happy with the service of my car. Carlo was very informative, patient and polite. Carlo was very informative, patient and polite. More

by Paulette Verified Customer Verified Customer

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Again got all recalls updated and brakes checked routine service through text showed up check in such team work while waiting short time fir another person to get car check in asked ny others If someone hel service through text showed up check in such team work while waiting short time fir another person to get car check in asked ny others If someone helping me yet car done 1hr early awesome service More

by BAPIERCE_01 Verified Customer Verified Customer

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