Carlos Martinez
Carlos Martinez at Manly Honda

Carlos Martinez

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

4.7
78 Reviews
4.7

78 Reviews

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78 Reviews of Carlos Martinez

January 18, 2025

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Employee Rating

Again got all recalls updated and brakes checked routine service through text showed up check in such team work while waiting short time fir another person to get car check in asked ny others If someone hel More

by BAPIERCE_01
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Recommend Dealer
Yes

January 03, 2025

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Manly Honda , it’s my favorite dealer to buy a car This is the third’ car I bought and I’m very satisfied You guys are the best More

by MARINABERNAL96
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Recommend Dealer
Yes
Jan 04, 2025

Manly Honda responded

HI MARINABERNAL96, Thank you for choosing Manly Honda and for sharing your valuable feedback. Happy New Year! Best, Your Manly Honda Team

December 31, 2024

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Total lack of keeping us in the loop. Also got a call the day after dropping off our car asking why we missed the appointment ! More

by DS.CURL
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Recommend Dealer
No
Jan 04, 2025

Manly Honda responded

Hi DS.CURL, Thank you for choosing Manly Honda and for sharing your valuable feedback. Happy New Year! My name is Jose Rocha, and I am the Customer Experience Manager. I would like to understand our failures better. I can be reached at 707 535 1163, Tuesday through Friday, from 9 a.m. to 6 p.m. I look forward to our conversation to make things right and learn from our missteps. Best, Your Manly Honda Service Team

December 27, 2024

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Took the '24 CRV in for RE-CALL work, and backing up noise( that has existed since new. Prepared to get a loaner-rental for the day). Sat in the waiting room to process this for nearly 2 hours! Time, I More

by HondaCRVdriver
Service Price Transparency
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Hiram Lopez

Jan 04, 2025

Manly Honda responded

Hi HondaCRVdriver, Thank you for sharing your valuable feedback. I apologize for the mishap. I am Jose Rocha, Customer Experience Manager, and I would like to get more information to understand better what happened. Can I get a six-digit work order to reference that day's visit? It is on the top of your invoice. I can be reached at 707 535 1163 or by email: jrocha@manlyauto.com Thank you for choosing Manly Honda

December 04, 2024

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Carlos was the best! So nice, verified our car qualified for fuel injector replacement and worked with us on an additional repair. Took a star away because Honda prices More

by lifaseek
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Recommend Dealer
Yes

November 27, 2024

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My visit to Manly Honda was excellent. The people were friendly, professional, and knowledgable. They even washed my car! Many thanks to Manly Honda. More

by GSEEGER
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Recommend Dealer
Yes

November 22, 2024

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Very helpful and gave me an honest rundown of all things needing future maintenance. Very helpful. More

by MIGUELROSALEZ
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Recommend Dealer
Yes

November 18, 2024

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Carlos was very knowledgeable and very accommodating. He not only helped me with the vehicle I brought in for service, he also helped with another vehicle I needed to bring in for service. The service More

by EDDIE59
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Recommend Dealer
Yes
Nov 18, 2024

Manly Honda responded

Hi EDDIE59, We value you and your business! Thank you for sharing feedback; it means a lot. We, too, look forward to seeing you again! Best, Our Manly Honda Service Team

November 07, 2024

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I Always have a great experience at manly Honda. Staff are all friendly and welcoming. Store is always clean and service is quick. More

by barrientosjess60
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Recommend Dealer
Yes
Nov 07, 2024

Manly Honda responded

barrientosjess60 Thank you for sharing feedback on your recent service visit. I'm glad to hear of your positive experience. Until next time! Your Manly Honda Service Team

October 30, 2024

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Great and professional service thank you for your great work super professional and axelent work More

by V.ANIDO.SO
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Recommend Dealer
Yes
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