Carlos Lopez
Carlos Lopez at Beaverton Kia

Carlos Lopez

Service Advisor

Beaverton Kia

12520 SW Canyon Rd
Beaverton, OR 97005

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10 Reviews
not yet
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10 Reviews

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Dealership Experience

9 yrs, 6 mos

10 Reviews of Carlos Lopez

August 30, 2023

Dealership Rating
Employee Rating

DEREK CUNNINGHAM! ! HE SURE KNOWS HIS STUFF AT KIA. I'M ABSOLUTELY IMPRESSED HOW HE HANDLED EVERYTHING. I'M EXTREMELY PLEASE WITH ALL THE KNOWLEDGE HE HAS GIVEN ME AND More

by Magenta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

Magenta responded

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Aug 30, 2023

Beaverton Kia responded

Magenta, thank you so much for your kind words about Derek. It warms our hearts to hear how great of an experience you had with him! We appreciate your feed-back and we thank you for choosing us, for your car buying journey!

Sep 06, 2023

Magenta responded

⭐️⭐️⭐️⭐️⭐️

Sep 06, 2023

Magenta responded

Thank You Beaverton Kia ! ⭐️⭐️⭐️⭐️⭐️

April 16, 2023

Dealership Rating
Employee Rating

Great dealership to work with. Derek is awesome to work with. He is very transparent and clear about everything in the car buying/leasing process and works hard to get you the vehi More

by C Coleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Cunningham, Devin Clute

April 07, 2023

Dealership Rating
Employee Rating

We live out of town near Long Beach, WA, it has been completely worth it to come to Beaverton for our car purchase and service! More

by Melody2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Cunningham

Apr 13, 2023

Beaverton Kia responded

Melody - Thank you so much for taking the time to share your feedback with our team at Beaverton Kia. It's great to know that we continue to provide our customers with everything they need. Have a great day!

November 21, 2020

Dealership Rating
Employee Rating

The worst service ever. had an insurance claim so I took my 2014 Kia Sorento in. they diagnosed the problem with my front end suspension got the OK from Insurance and I dropped of my car. three days later I More

by scasasmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rob Corder

September 25, 2020

Dealership Rating
Employee Rating

Rob was great to work with - he took my issue seriously and made sure to get a good solution. Zach was also great to work with, getting the actual solution resolved. Love my Soul! More

by bandlwells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Henderson , Rob Corder

July 18, 2018

Dealership Rating
Employee Rating

Karen is awesome. Always informative of the loan process and personality is fun! You can tell she cares about her guests. Reccomend using her for all purchases. Cheers More

by jaymitch00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Karen Voss, Kristen Plosay

Jul 20, 2018

Beaverton Kia responded

Thank you for the kind words about our staff! And congratulations on your purchase! :)

November 25, 2017

Dealership Rating

Carlo was rude and I felt I was brothering him. CARLOS Needs to work on his customer service skills. Very rude and short with answers. Not some I would refer or want to deal with again. More

by ctaylor
Customer Service
Friendliness
Recommend Dealer
No
Dec 06, 2017

Beaverton Kia responded

Thank you for your feedback. We're very sorry about your visit. We brought this to the attention of our service manager and he has since spoken with Carlos. You can expect to have a much better experience the next time you are here for service.

October 06, 2017

Dealership Rating
Employee Rating

Satisfactory - UPDATED 10/16/17 UPDATE 10/19/17: I'm blown away by Rob, the service manager. My silly self locked my keys in my car on Tuesday...and Rob came out and got me back into More

by whitneyhm88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Corder, Bill Stallard

Oct 16, 2017

whitneyhm88 responded

UPDATE 10/16/17: I was contacted by the GM, Bill Stallard, on 10/6/2017 shortly after I posted my review. We had a conversation about my experience. He was very polite and professional, and offered to do his best to fix my situation and make me a happy customer. He had the service manager, Rob Corder, call me and set up an appointment to drop my Sonic off at Kia for them to take to Chevy. I dropped it off on 10/10/17 and was given a 2017 Kia Optima service rental at no charge to me. Kia took my car to Chevy on 10/11/17. Rob communicated with me via text. I picked up my car from Kia on 10/13/17. I was given a bill for the service but was not charged for any portion of it. The issue was the EGR solonoid, I believe. Rob told me this issue isn't normally covered by the limited warranty, but due to the fact that I'd just purchased the car and had gone thru all the trouble before, Kia took care of it. The balanced out my tires as well, becuase my tire pressure light had come on as well. As of yet, I haven't had any other issues. I'm satisfied with the outcome. I wish it hadn't been so difficult to get this taken care of, but I appreciate the GM and service manager making this right for me.

May 31, 2017

Dealership Rating
Employee Rating

Life changing I absolutely love this dealership. They fixed all of my problems and made everything right. Miranda is a god sent she is truly a miracle worker. W More

by Angelin196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Miranda Ricketts

Jun 22, 2017

Beaverton Kia responded

Wow! Thank you so much for taking the time to write this thoughtful review! We really appreciate your kind words. Thank you for your business, and congratulations!

May 06, 2017

Dealership Rating
Employee Rating

Awesome Salesman Mike was great! Not pushy at all, straight forward and honest, and legitimately tries to work with you. You can tell he is a genuinely nice person. If More

by CharlesKrabbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael McIntosh

May 08, 2017

Beaverton Kia responded

Thank you so much for taking the time to write this review. We really appreciate the feedback! Take care:)

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