
62 Reviews
Write a Review62 Reviews of Carlos Herrera
February 26, 2025
Like their services always nice and welcoming clean and will go back there Recommend family and friends will go back there Recommend family and friends More
Other Employees Tagged: Donald Cummings, DeQuinten Wood, Andre Howard, Jose Gonzalez, Carlos Aguilar, Yessenia Gallegos, Manuel Nava, Marc Cone
February 20, 2025
My experience was excellent with my advisor Rosa, would go back to Gateway again, thanks Jose go back to Gateway again, thanks Jose More
January 27, 2025
I can Always depend on Gateway to understand my worries. They go out of their way to help me fully understand & get the services I need. I can trust my vehicle's with them knowing that I depend on my vehicl They go out of their way to help me fully understand & get the services I need. I can trust my vehicle's with them knowing that I depend on my vehicle. Excellent services More
Other Employees Tagged: Donald Cummings, Dan Bieber, DeQuinten Wood, Andre Howard, Jose Gonzalez, Carlos Aguilar, Yessenia Gallegos, Manuel Nava, Marc Cone
January 06, 2025
Poor communication, don’t have a fix just a reset which has been done before-2 months prior, had my car from appointment day until they actually looked at it for 3 weeks-it was safe to drive and on many o has been done before-2 months prior, had my car from appointment day until they actually looked at it for 3 weeks-it was safe to drive and on many occasion I asked-since I was using uber, if I could use it and I could bring it back within a few hours when they were “actually “ ready to look at it-they said it just has to sit in their property or I lose my place in line, foul smell inside when I picked up my dirty truck-was a takeout bag with a left steak- I thought something died. Not sure how no one noticed. Also on my last call to get an update I was told another few weeks so I said I’d come pick it up and take it to a different dealership and I got a call back that it would be looked at the next day??? Finally the only way to actually speak with someone in service was to call sales first. Usually even that didn’t work. Yes and asking for a manager didn’t help. More
Other Employees Tagged: Carlos should have known about the DEF fluid issues since on May 2024 there was a notice from Chevy saying that my model had an issue.
December 13, 2024
Very trustworthy and motivated to make sure we walked away happy and satisfied will definitely be coming back away happy and satisfied will definitely be coming back More
November 05, 2024
Charlie did a great job was able to answer all questions. Did slot of follow up. Did slot of follow up. More
Other Employees Tagged: Donald Cummings, DeQuinten Wood, Andre Howard, Jose Gonzalez, Carlos Aguilar, Yessenia Gallegos, Manuel Nava, Marc Cone
October 29, 2024
LOVE YESSI! She was able to get me a great deal on the car I really wanted! She was able to get me a great deal on the car I really wanted! More
Other Employees Tagged: Yessenia Gallegos , RONNIE five stars in Finance





