Carlos Hernandez
Carlos Hernandez at Los Angeles Chrysler Dodge Jeep Ram

Carlos Hernandez

Service Advisor

Los Angeles Chrysler Dodge Jeep Ram

2025 S Figueroa St
Los Angeles, CA 90007

Contact Me
5.0
16 Reviews
5.0

16 Reviews

Write a Review

16 Reviews of Carlos Hernandez

November 02, 2025

Dealership Rating
Employee Rating

My experience at Jeep LA was extremely pleasant and efficient. Carlos Hernandez went out of his way to assist me in expediting a loaner and getting the part for my vehicle. More

by odetoojoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

We’re thrilled Carlos Hernandez made your visit to Jeep LA smooth and efficient. His dedication to going the extra mile truly makes a difference!

August 22, 2025

Dealership Rating
Employee Rating

Had service done early morning and it was quick and easy. Smooth day overall for us! More

by Allisonportillo37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

Allison, thanks for letting us know how pleased you were with the convenience of this service visit! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

July 15, 2025

Dealership Rating
Employee Rating

My visit was amazing! Carlos Hernandez was extremely helpful. I was satisfied. Thank you so much. More

by janekabrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

Janeka, we're happy Carlos's expertise helped you have a very positive experience at LA CDJR. Thank you so much for your excellent feedback. Safe travels until we see you next time.

July 10, 2025

Dealership Rating
Employee Rating

Carlos Hernandez from the service department was exceptional and knowledgeable! Definitely coming back to help me again, I recommend him! More

by Eliy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

Eliy, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Carlos's expertise. Please come see us again some day!

May 12, 2025

Dealership Rating
Employee Rating

Buen servicio y muy buena atencion y siempre preocupados por mantener mi carro perfecto gracias a abigail duran por ayudarme en mi visita More

by rafaelperezramos2882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

¡Gracias, Rafael! Nos alegra mucho que siempre disfrutes trabajando con Abigail y el equipo de LA CDJR para sus necesidades automotrices. ¡Esperamos seguir sirviéndote por muchos años más!

September 10, 2024

Dealership Rating
Employee Rating

It was very fast to be connected with an associate and satisfactory because was in my language Carlos Hernandez was very kind , took the time necessary to I can have the real service my car was needed, More

by franciscoapreza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Francisco, thank you for telling us the highlights of your service visit with Carlos! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

July 26, 2024

Dealership Rating
Employee Rating

Excellent customer service from my advisor Carlos Hernandez. He was friendly and answered every question and concern I had during my visit. More

by jessicag1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

We're glad Carlos and our service team made your day a little easier by being accommodating, Jessica. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

May 13, 2024

Dealership Rating
Employee Rating

Abigail Duran was very nice and professional. She answered all my questions and my car was serviced quickly. Keep up the good work. More

by Henry sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Henry, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Abigail handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

May 01, 2024

Dealership Rating
Employee Rating

Service advisors are professional yet personable, attending to all questions asked & offering what might not have been considered, mechanically, for safe traveling. As an elder with medical and mobi More

by reverdia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

We're delighted to hear that! Thank you for letting us know how pleased you've been with our efficient and knowledgeable service team and comfy customer lounge. We wish you pleasant travels until we may be of service to you again!

March 07, 2024

Dealership Rating
Employee Rating

Carlos Hernandez is very professional and courteous, I appreciated his assistance and his attentiveness thanks More

by Anidene2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review of Carlos! Carlos is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your Jeep at this visit. Thank you for continuing to choose LA CDJR!

1

Dealership Inventory (275 Vehicles)

new 2025 Jeep Wrangler car, priced at $43,648
2025 Jeep Wrangler
new
Firecracker Red Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Wagoneer car, priced at $68,426
2025 Jeep Wagoneer
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $93,270
2026 Ram 1500
new
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Wrangler car, priced at $49,050
2026 Jeep Wrangler
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Wrangler car, priced at $50,891
2025 Jeep Wrangler
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Wrangler car, priced at $43,648
2025 Jeep Wrangler
new
41 exterior
Automatic
Four-wheel Drive