Carlos Hernandez
Carlos Hernandez at Los Angeles Chrysler Dodge Jeep Ram

Carlos Hernandez

Service Advisor

Los Angeles Chrysler Dodge Jeep Ram

2025 S Figueroa St
Los Angeles, CA 90007

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Carlos Hernandez

December 15, 2025

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I had great service done at the dealership. It was a very quick and easy attendant. Carlos Hernandez was cool enough to throw in a wash for my Jeep which I’m highly appreciated. More

by gabby5239
Service Price Transparency
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Recommend Dealer
Yes
Dec 17, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

Gabby, We're really glad your service visit was quick and easy. Carlos Hernandez is great at what he does, and it's awesome that he threw in that wash for your Jeep – those little extras really do make a difference! We appreciate you choosing us and hope to see you again soon!

November 27, 2025

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I feel respected and heard whenever I come to the service center and as a woman that is important. More

by kgriggs
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Recommend Dealer
Yes
Nov 30, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

We're so glad you feel respected and heard at our service center! That's incredibly important to us, and we work hard to make sure every customer has that experience. Thanks for sharing this meaningful feedback!

November 02, 2025

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My experience at Jeep LA was extremely pleasant and efficient. Carlos Hernandez went out of his way to assist me in expediting a loaner and getting the part for my vehicle. More

by odetoojoy
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Recommend Dealer
Yes
Nov 04, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

We’re thrilled Carlos Hernandez made your visit to Jeep LA smooth and efficient. His dedication to going the extra mile truly makes a difference!

August 22, 2025

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Had service done early morning and it was quick and easy. Smooth day overall for us! More

by Allisonportillo37
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Yes
Aug 25, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

Allison, thanks for letting us know how pleased you were with the convenience of this service visit! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

July 15, 2025

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My visit was amazing! Carlos Hernandez was extremely helpful. I was satisfied. Thank you so much. More

by janekabrooks
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Recommend Dealer
Yes
Jul 16, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

Janeka, we're happy Carlos's expertise helped you have a very positive experience at LA CDJR. Thank you so much for your excellent feedback. Safe travels until we see you next time.

July 10, 2025

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Carlos Hernandez from the service department was exceptional and knowledgeable! Definitely coming back to help me again, I recommend him! More

by Eliy
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Yes
Jul 10, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

Eliy, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Carlos's expertise. Please come see us again some day!

May 12, 2025

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Buen servicio y muy buena atencion y siempre preocupados por mantener mi carro perfecto gracias a abigail duran por ayudarme en mi visita More

by rafaelperezramos2882
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Yes
May 12, 2025

Los Angeles Chrysler Dodge Jeep Ram responded

¡Gracias, Rafael! Nos alegra mucho que siempre disfrutes trabajando con Abigail y el equipo de LA CDJR para sus necesidades automotrices. ¡Esperamos seguir sirviéndote por muchos años más!

September 10, 2024

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It was very fast to be connected with an associate and satisfactory because was in my language Carlos Hernandez was very kind , took the time necessary to I can have the real service my car was needed, More

by franciscoapreza
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Recommend Dealer
Yes
Sep 11, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Francisco, thank you for telling us the highlights of your service visit with Carlos! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

July 26, 2024

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Excellent customer service from my advisor Carlos Hernandez. He was friendly and answered every question and concern I had during my visit. More

by jessicag1106
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Recommend Dealer
Yes
Jul 29, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

We're glad Carlos and our service team made your day a little easier by being accommodating, Jessica. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

May 13, 2024

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Abigail Duran was very nice and professional. She answered all my questions and my car was serviced quickly. Keep up the good work. More

by Henry sanchez
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Recommend Dealer
Yes
May 14, 2024

Los Angeles Chrysler Dodge Jeep Ram responded

Henry, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Abigail handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

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