Carlos Hernandez
Carlos Hernandez at Gosch Hyundai
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Carlos Hernandez

Service Advisor

Gosch Hyundai

100 Carriage Cir
Hemet, CA 92545

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4.8
154 Reviews
4.8

154 Reviews

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154 Reviews of Carlos Hernandez

June 25, 2024

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Employee Rating

Carlos is the best person ever. He is always available to me with all my questions and requests. He goes above and beyond to make sure I’m taken care of. Best customer service ever More

by lasherrig2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 25, 2024

Gosch Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Carlos delivered such a great experience! Guy Foster Service Manager GFoster@Goschmail.com

June 19, 2024

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The work was coveted by warranty, and i was pretty much on and out. Great More

by ddj_now
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 19, 2024

Gosch Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Guy Foster Service Manager GFoster@Goschmail.com

June 19, 2024

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Employee Rating

Consistent and amazing customer service at Gosch Hyundai is what I experience, time after time. Thank you for all the kindness and professionalism you demonstrate, Anthony. I appreciate the team efforts! More

by Stephen B.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 19, 2024

Gosch Hyundai responded

Stephen, it has been a pleasure serving you. Quality customer service is always our priority, and we're happy to hear that Anthony met your expectations. Thank you for choosing Gosch Hyundai; we look forward to having you as a valued customer for many years! Guy Foster Service Manager GFoster@Goschmail.com

June 13, 2024

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Customer service was superb. When there was a delay, the service agent notified me via text. More

by dawn.dann
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 15, 2024

Gosch Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Guy Foster Service Manager GFoster@Goschmail.com

June 11, 2024

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Always courteous, reliable, friendly, professional, and honest. I drive away with confidence, after every experience that I have had at Gosch, for the last 20+ years. More

by ropartylite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Gosch Hyundai responded

Thanks for sharing about your experience with Gosch Hyundai. We appreciate your business and look forward to serving you again! Guy Foster Service Manager GFoster@Goschmail.com

June 10, 2024

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Employee Rating

It would be a good idea to give complimentary car wash for service paid for. More

by imjulz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Gosch Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos and our team met your expectations. Thank you for choosing Gosch Hyundai, we look forward to having you as a valued customer for many years! Guy Foster Service Manager GFoster@Goschmail.com

June 02, 2024

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Employee Rating

The service was good. But they did not reset my oil change meter in my car. More

by latondahaynes
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2024

Gosch Hyundai responded

Latonda, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Hyundai. Guy Foster Service Manager GFoster@Goschmail.com

May 28, 2024

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Employee Rating

I was very satisfied with my experience. I was told 2 hours and that was how long it took. I asked Carlos about my tires and he went to my car and explained what I was asking about. Very nic More

by rgrove42505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Gosch Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you for choosing Gosch Hyundai; we look forward to having you as a valued customer for many years! Guy Foster Service Manager GFoster@Goschmail.com

May 26, 2024

Dealership Rating
Employee Rating

Been going to Gosch for 20+ years. Always happy, professional, courteous, high integrity, and clean. More

by ropartylite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Coulter, Greg Staples

May 29, 2024

Gosch Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Guy Foster Service Manager GFoster@Goschmail.com

May 25, 2024

Dealership Rating
Employee Rating

Thank you to the Gosch Hyundai team for providing good care on my car. I appreciate it. More

by ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Gosch Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Hyundai! Guy Foster Service Manager GFoster@Goschmail.com

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