Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Carlos Hernandez

Overview Reviews (154) Inventory (120)

Contact Me

View All Employees

< View All Employees

Carlos Hernandez

Refer Me

Carlos Hernandez

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

Contact Me

5.0

154 Reviews

Overview Reviews (154) Inventory (120)

Dealership Experience

7 yrs, 6 mos

Industry Experience

34 yrs, 9 mos

Languages Spoken

English

Spanish

5.0

154 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Carlos Hernandez

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

154 Reviews of Carlos Hernandez

February 18, 2025

Dealership Rating

Employee Rating

Excellent service and professionalism from all of the employees involved with my lease. And specifically to Carlos Hernandez for making the best deal for me. I highly recommend VW of Ocala for your new o employees involved with my lease. And specifically to Carlos Hernandez for making the best deal for me. I highly recommend VW of Ocala for your new or used vehicle. Also the service department is highly recommended. Clean environment and great customer service. Thank you. More

by 1987GNX

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michele Biros, Christopher Hudson, Bobby Watts , Awilda Hernandez, TJ, Danny Schlenker.

Report | Print

Feb 19, 2025 -

Volkswagen of Ocala responded

Thank you so much for your kind words and wonderful review! We're thrilled to hear that you had a positive experience with our team at VW of Ocala. We'll be sure to pass along your appreciation to Carlos and the entire staff. Thank you again for your recommendation, and we look forward to serving you again in the future! Safe travels in your new vehicle!

February 01, 2025

Dealership Rating

Employee Rating

VW of Ocala is the best, they are all friendly no pressure to purchase and look out for the customer. Carlos, Veno and TJ were awesome to work with I highly recommend VW of Ocala for your next vehicl pressure to purchase and look out for the customer. Carlos, Veno and TJ were awesome to work with I highly recommend VW of Ocala for your next vehicle. 👍🏾 More

by wynettejonas

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Peralta, Ivo Stuller

Report | Print

Feb 03, 2025 -

Volkswagen of Ocala responded

Thank you so much for sharing your experience! We're thrilled to hear that Carlos, Veno, and TJ took great care of you and made the process easy and enjoyable. We truly appreciate your recommendation and look forward to helping you with your next vehicle. 😊 Enjoy your new ride!

January 29, 2025

Dealership Rating

Employee Rating

Awesome customer service! !! Carlos is really nice person! You guys should come and visit him! !! Carlos is really nice person! You guys should come and visit him! More

by mayreliscolon

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Jan 29, 2025 -

mayreliscolon responded

Carlos is great help us a lot with the car car he showed us! You guys should see him!

January 27, 2025

Dealership Rating

Employee Rating

Carlos was professional, knowledgeable, and attentive. He made the process seamless and exceeded our expectations! He made the process seamless and exceeded our expectations! More

by Jennifer morales

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Jan 27, 2025 -

Volkswagen of Ocala responded

Thank you so much for sharing your feedback! We’re thrilled to hear that Carlos provided such excellent service and made the process smooth for you. We truly appreciate your kind words and are so glad we exceeded your expectations.

January 26, 2025

Dealership Rating

Employee Rating

I recently had the pleasure of working with Carlos who exemplified the highest standards of customer service. From our first interaction, it was clear that he was not just focused on making a sale, but ge exemplified the highest standards of customer service. From our first interaction, it was clear that he was not just focused on making a sale, but genuinely committed to understanding and meeting my specific needs. More

by rnieves1116

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Jan 27, 2025 -

Volkswagen of Ocala responded

Thank you for sharing your experience! We’re so glad to hear that Carlos went above and beyond to meet your needs and provide exceptional service. It’s great to know he took the time to truly understand what you were looking for, rather than just focusing on the sale. We truly appreciate your kind words and look forward to working with you again in the future!

December 28, 2024

Dealership Rating

Employee Rating

Highly Recommend Vw of Ocala! !! Thanks to Mr. Carlos Hernandez for making my wife the happiest Ever. Very professional, Efficient and willing to go above and beyond! Thanks for we !! Thanks to Mr. Carlos Hernandez for making my wife the happiest Ever. Very professional, Efficient and willing to go above and beyond! Thanks for welcoming us with opened arms. More

by Dustin Nash

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Dec 30, 2024 -

Volkswagen of Ocala responded

Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that Carlos was able to make such a positive impact on your experience. It’s always our goal to provide professional and efficient service, and we're glad that you felt welcomed and well taken care of. We truly appreciate your recommendation and look forward to serving you and your wife again in the future!

November 29, 2024

Dealership Rating

Employee Rating

He did amazing helped me get a great deal and got me out of negative equity and got me into a great car. of negative equity and got me into a great car. More

by Kevinurioles1827

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Nov 29, 2024 -

Volkswagen of Ocala responded

Thank you for the wonderful feedback! We're so happy to hear that we were able to help you get out of negative equity and into a great car with an amazing deal. It’s always our goal to make the process as smooth as possible, and we're glad we could do that for you. If you ever need anything else, we're here to help! Enjoy your new ride!

November 27, 2024

Dealership Rating

Employee Rating

Carlos and the team were amazing. They helped us find a great deal and get into a great deal! They helped us find a great deal and get into a great deal! More

by Patrick

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Henderson

Report | Print

Nov 27, 2024 -

Volkswagen of Ocala responded

Thank you so much for your kind words! We're thrilled to hear that Carlos and the team were able to help you find such a great deal. It was our pleasure to assist you, and we're so glad you had a positive experience. If you need anything else in the future, don't hesitate to reach out!

November 12, 2024

Dealership Rating

Employee Rating

Carlos always goes above and beyond to make sure I felt right at home during my visit. From beginning to finish! Everyone was very helpful and informative! Also give lots of thanks to finance department wa right at home during my visit. From beginning to finish! Everyone was very helpful and informative! Also give lots of thanks to finance department was very thorough ! More

by Jackie

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Nov 13, 2024 -

Volkswagen of Ocala responded

Thank you so much for your kind words! We're thrilled to hear that Carlos and our team were able to make your visit a great experience from start to finish. It’s wonderful to know that our finance department was thorough and helpful as well. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again in the future!

October 26, 2024

Dealership Rating

Employee Rating

I would definitely recommend Carlos to anyone looking to buy cars. He went above and beyond in helping get into a car and get got me a better deal then I asked for. So thank to him and everyone that helped buy cars. He went above and beyond in helping get into a car and get got me a better deal then I asked for. So thank to him and everyone that helped him make it possible thank you! More

by Karla0316

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Henderson

Report | Print

Oct 28, 2024 -

Volkswagen of Ocala responded

Thank you so much for your wonderful review! We're delighted to hear that Carlos went above and beyond to help you find the perfect car and secure a great deal. Your recommendation means a lot to us! If you ever need assistance again, don’t hesitate to reach out. Enjoy your new ride!

Dealership Inventory (120 Vehicles)

2022 Hyundai Santa Cruz | used

$22,000

2022 Hyundai Santa Cruz

used

Ice White exterior

Automatic

Front-wheel Drive

$22,000

View Vehicle Details

View Details

2025 Volkswagen Taos | new

$25,864

2025 Volkswagen Taos

new

Deep Black Pearl exterior

Automatic

Front-wheel Drive

$25,864

View Vehicle Details

View Details

2025 Volkswagen Atlas | new

$45,265

2025 Volkswagen Atlas

new

Mountain Lake Blue Metallic exterior

Automatic

Front-wheel Drive

$45,265

View Vehicle Details

View Details

2024 Volkswagen Golf R | new

$48,446

2024 Volkswagen Golf R

new

Pure White exterior

Automatic

All-wheel Drive

$48,446

View Vehicle Details

View Details

2025 Volkswagen Atlas | new

$44,446

2025 Volkswagen Atlas

new

Silver Mist Metallic exterior

Automatic

Front-wheel Drive

$44,446

View Vehicle Details

View Details

2018 Honda CR-V | used

$21,000

2018 Honda CR-V

used

White Diamond Pearl exterior

CVT

All-wheel Drive

$21,000

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.