Carlos Hernandez

By far the easiest dealership to work with! !! Alfred, Carlos & Joe were the exceptionally kind, professional and efficient. !! Alfred, Carlos & Joe were the exceptionally kind, professional and efficient. More

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Everyone we interacted with made us feel welcome and like family. Alfred was wonderful to work with to help us purchase our son’s birthday present. Carlos topped the deal by throwing in hats with a special family. Alfred was wonderful to work with to help us purchase our son’s birthday present. Carlos topped the deal by throwing in hats with a special Bronco hat for my son’s new Bronco Sasquatch. He’s going to have the best 15th birthday ever. More

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These folks are outstanding in Customer Service. From salesman, Carlos Hernandez, to managers, to Finance assistant Chris Lewis. From salesman, Carlos Hernandez, to managers, to Finance assistant Chris Lewis. More

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Excellent in all aspects. They made the process as painless as possible. Would definitely recommend. They made the process as painless as possible. Would definitely recommend. More

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I had an easy and great time at Five Star Ford buying my new car. They were very helpful and nice. They found me the perfect car with everything I wanted. Also got my window tint done and it looks great. Sp new car. They were very helpful and nice. They found me the perfect car with everything I wanted. Also got my window tint done and it looks great. Specifically Alfred, Carlos, and Brieanna. Mark was also very helpful with the closing process. More

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Carlos Hernandez was great with working with me to trade in my vehicle. This was actually my second time working with him and both experiences were great! There is no pressure when trying to find the right in my vehicle. This was actually my second time working with him and both experiences were great! There is no pressure when trying to find the right vehicle for me. Carlos worked hard to get me a fair deal to fit my budget. I really liked his communication through the process and the knowledge he showed. The great experience continued went I went to Finance and sat down with Chris Lewis. That was an easy visit. Chris had everything ready and what I liked on paper, just had to sign. Both my experiences have been excellent with this dealership and with Carlos. I was in and out in around 2 hours. I will be back for future purchases. More

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Our sales guy was really nice. John Hilsinger, Explanation on everything was understandable and pointed out all details on the car, John Hilsinger, Explanation on everything was understandable and pointed out all details on the car, More

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This was my fourth purchase with five star Ford. The sales team Alfred and Carlos were outstanding. They made my purchase, quick and flawless! I highly recommend this team! The sales team Alfred and Carlos were outstanding. They made my purchase, quick and flawless! I highly recommend this team! More

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Carlos Hernandez helped us with our purchase of a new F150 Tremor. It was a great experience. No high pressure sales tactics. Will purchase from him the next time we’re in the market for another Ford. F150 Tremor. It was a great experience. No high pressure sales tactics. Will purchase from him the next time we’re in the market for another Ford. More

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Absolutely loved my experience here With Carlos Hernandez , made me feel valued and didn’t try and sell me something I wasn’t looking for . From the first phone call I got from him I told him exactly what , made me feel valued and didn’t try and sell me something I wasn’t looking for . From the first phone call I got from him I told him exactly what I wanted , got a call back 30min later saying he’s got exactly what I’m looking for and we made a deal the same day ! He’s definitely someone who’s in it for the people and not just trying to sell you a car . Visited multiple Ford dealership and they all gave me the run around and gave me empty promises . Definitely would recommend Carlos to anyone looking for a vehicle. More

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