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Carlos Hernandez Luque

Overview Reviews (88)

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Carlos Hernandez Luque

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Carlos Hernandez Luque

Certified Sales Consultant

Garavel Chrysler Jeep Dodge Ram

300 Westport Ave
Norwalk, CT 06851

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5.0

88 Reviews

Overview Reviews (88)

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

Languages Spoken

English

Spanish

5.0

88 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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88 Reviews of Carlos Hernandez Luque

February 19, 2025

Dealership Rating

Employee Rating

Great value, great service, came from New York to buy the car. Carlos, the rep we work with did a wonderful job car. Carlos, the rep we work with did a wonderful job More

by sck194

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Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Rita Curtis

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February 16, 2025

Dealership Rating

Employee Rating

Very pleasant experience Carlos was very helpful and well versed as was the finance person. I would definitely recommend Carlos and Garavel in the future. versed as was the finance person. I would definitely recommend Carlos and Garavel in the future. More

by Anthony Rubino

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Rita Curtis

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February 08, 2025

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Employee Rating

Carlos is the best in the office we love how he make everthing smooth on my first time buying a car. Thank you Carlos everthing smooth on my first time buying a car. Thank you Carlos More

by walkeranibal

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 11, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Thanks so much! Congratulations on your first car. We're happy you had a great experience with the Garavel team.

January 30, 2025

Dealership Rating

Employee Rating

Everything went super well. Carlos did a great job and we bought the car in 1 day. Carlos did a great job and we bought the car in 1 day. More

by alexandremadrid

Finance Experience

Recommend Dealer

Yes

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Jan 30, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Thank you for the positive review. We hope you love your Jeep! If you ever have any questions, please don't hesitate to reach out to us.

January 28, 2025

Dealership Rating

Employee Rating

Great team. Smooth transaction in a comfortable atmosphere. Got us out in less than expected timeframe. Smooth transaction in a comfortable atmosphere. Got us out in less than expected timeframe. More

by fpalu2000

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Melfi, Evelyn Santiago

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Jan 30, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Thanks so much, we're so happy you had a 5-star experience with the team. Best wishes in your Jeep!

January 27, 2025

Dealership Rating

Employee Rating

Carlos was very good. The selection was limited so I ended up with hybrid which was not my first choice. The selection was limited so I ended up with hybrid which was not my first choice. More

by eisen.peggy

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evelyn Santiago

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January 26, 2025

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Everyone was helpful & professional. Carlos was great to work with, knowledgeable & friendly. When above & beyond when needed. Carlos was great to work with, knowledgeable & friendly. When above & beyond when needed. More

by blackrust

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Hernandez, Rita Curtis

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Jan 27, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Thanks for the 5-star review! If you have any questions, please don't hesitate to reach out to our team. Thanks again!

January 23, 2025

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Employee Rating

Carlos was incredibly helpful from start to finish. He was responsive, considerate and made the transaction very easy. He was responsive, considerate and made the transaction very easy. More

by john.dlubac

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evelyn Santiago

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Jan 23, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Thanks for leaving us a positive review, John! We hope you enjoy your new Jeep!

January 09, 2025

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Carlos is amazing, best customer service ever, I highly recommend him , come to caravel jeep in norwalk and ask for carlos!!!! recommend him , come to caravel jeep in norwalk and ask for carlos!!!! More

by estuardoroches

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 09, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Hello, thanks so much for sharing a review with the team. We appreciate the kind words!

December 29, 2024

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Employee Rating

They were great they did what they said they were gonna do at the price. They said they were gonna do it for everything worked out perfectly car was ready clean it was very happy. do at the price. They said they were gonna do it for everything worked out perfectly car was ready clean it was very happy. More

by Lfd125

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marcial Perez-Saunders, Rita Curtis

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Jan 02, 2025 -

Garavel Chrysler Jeep Dodge Ram responded

Thanks so much for sharing a review with us! If you have any questions about your new Jeep, we're happy to help. Enjoy!

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Carlos Hernandez Luque

Certified Sales Consultant

Garavel Chrysler Jeep Dodge Ram

88 Reviews of Carlos Hernandez Luque

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