Carlos Gutierrez
Carlos Gutierrez at Rizza Cadillac Buick GMC
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Carlos Gutierrez

Sales Associate

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.5
11 Reviews

Dealership Experience

2 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.5

11 Reviews

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11 Reviews of Carlos Gutierrez

November 03, 2024

Dealership Rating
Employee Rating

Kudos to this dealership! I would recommend Joe Rizza of Tinley park when buying a car. they went out of their way to find me the car, color and price I wanted. Thanks to Car More

by porr51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

Rizza Cadillac Buick GMC responded

Thank you so much for your wonderful review, Pat! We’re thrilled to hear that Joe and our team, including Carlos and Anthony, went above and beyond to help you find the car of your dreams. It's great to know that our service department was able to assist you as well. We appreciate your recommendation and look forward to seeing you again at Rizza Buick GMC! Enjoy your new vehicle! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

March 26, 2024

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Employee Rating

Everyone I dealt with at the Rizza Cadillac dealership was helpful, upfront and willing to spend time with me regarding the purchase of an automobile. More

by Rccon68_5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Allegretti

Mar 28, 2024

Rizza Cadillac Buick GMC responded

I'm delighted to hear of your positive experience at our dealership! I always strive to provide the utmost in customer service and quality, and it makes me happy to know that you feel you experienced these values first hand. I hope you continue to choose us for all of your future automotive needs, and I hope to see you again soon. Until next time, have a great day! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

February 21, 2024

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Employee Rating

Very helpful and courteous. Salesman Carlos and manager Jay were very helpful. Made buying a new car easy More

by jrspano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr

Feb 23, 2024

Rizza Cadillac Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

February 15, 2024

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I had an exceptional experience at this dealership thanks to the outstanding team. Carlos, my salesman, was incredibly knowledgeable and made the entire process smooth and enjoyable. Nick and Kenny, the sale More

by M.D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Richko

Feb 16, 2024

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

January 17, 2024

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Employee Rating

What a great experience! We had just started our search for a new vehicle and stopped into Rizza, Tinley Park to compare prices. Carlos Gutierrez, our sales person outdid him More

by Knolan5288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bert Dutcher, Christen Dargan

Jan 21, 2024

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

August 11, 2023

Dealership Rating
Employee Rating

From the very first question, everyone lied to me. After purchase, everyone refused to help me. More

by BGWHITESELL777
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Aug 14, 2023

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Bill Havican, Internet Manager, bhavican@rizza.com

June 18, 2023

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Employee Rating

Conveniently located with all services available and close to my home. Friendly staff and sparkling showroom. More

by t_vorberg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 21, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 12, 2023

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Employee Rating

Very good The service and your staff were very attentive and helpful Nonono Good bye More

by Urse20@sbcglobal.net
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gutierrez

May 15, 2023

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 17, 2023

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Employee Rating

Great experience and very comfortable place to come for the car buying journey. My only issue was car I purchased did not have floor mats and it appears I have to purchase them if I want them. Not cool! More

by Tvcc2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lorenzo

Apr 20, 2023

Rizza Cadillac Buick GMC responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2023

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Employee Rating

Carlos our sales rep, Jim the manager and Mike the finance manager all were very helpful and knowledgeable! They all did a fantastic job! More

by kjs3269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Hernandez , Mike Lorenzo

Mar 16, 2023

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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