Carlos De Los Santos
Carlos De Los Santos at Union County Kia
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Carlos De Los Santos

Certified Sales & Leasing Consultant

Union County Kia

4712 W HIGHWAY 74
Monroe, NC 28110

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4.9
13 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

Certified Sales & Leasing Consultant

4.9

13 Reviews

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13 Reviews of Carlos De Los Santos

January 20, 2025

Dealership Rating
Employee Rating

Amazing! They are always so willing to help and never rude or mean. They will answer any question you have and go above and beyond to help their customers. More

by Stacy.allen743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 03, 2025

Dealership Rating
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Carlos was by far the best salesperson. I went with my brother to look at suvs and although we explained we weren’t ready to purchase he still offered us outstanding customer service. He ex More

by Cowboylane40
Recommend Dealer
Yes

December 31, 2024

Dealership Rating
Employee Rating

Carlos is very knowledgeable on all his vehicles when I had questions. He was very patient with explaining in detail for me to narrow down my options. I will always come back to him and recommend him to ev More

by Wendygraham4paws
Recommend Dealer
Yes

September 07, 2024

Dealership Rating
Employee Rating

This dealership is definitely my #1 pick. The only regret I have is that I did not purchase my vehicle from this one, as I wasn't aware of their location when I was researching. Since my disc More

by kgainey31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salena Dalerio

January 27, 2024

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It’s a great dealership but we need improvement. Improvement is always good especially when you selling a used car and you asked him for the price of the Kelley blue book and there’s things wrong wi More

by wydlecooper421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2024

Union County Kia responded

Dear wydlecooper421, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

September 25, 2023

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The service is hands down phenomenal, the staff is awesome, kind and patient all the time. The facility is always clean and stocked with complimentary beverages. More

by msmoni.rich
Recommend Dealer
Yes
Oct 03, 2023

Union County Kia responded

Thank you so much for your kind words regarding our team! We appreciate your 5-Star Review of Union County Kia and are tickled to hear how pleased you were with your overall experience with our Team! We hope you will visit again soon. Please take care and wishing you a wonderful week!

May 15, 2023

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My wife and I went in to meet with Bernie who retired from sales however Don the sales manager made the special request available for us. He met us and shook hands the moment we walked in. We came in a l More

by Tirrell Anderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2024

Union County Kia responded

Tirrell, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

May 09, 2023

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Don’t waste time anywhere else - come here, ask for Carlos. He’s your guy. Knowledgeable, non biased information, listens to what you’re wanting, patient through your questions, and helps you understan More

by Noahbucy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Ascencio

Aug 25, 2024

Union County Kia responded

We would not be able to grow and develop without feedback like yours, Noah. We are thrilled you had a great experience with us and hope to see you again soon.

March 31, 2023

Dealership Rating
Employee Rating

Go see Stephanie for your future car purchase. Stephanie has a great personality along with knowledge about cars that make it easy and stress free. She wants to find the best fit for you and has g More

by Al1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Breeden , Anthony Martinez

Aug 25, 2024

Union County Kia responded

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

January 31, 2022

Dealership Rating
Employee Rating

Carlos is the best. He helped me find just the right car. Carlos was professional and made me feel important. More

by Alan
Recommend Dealer
Yes
1

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