Carlos De Los Santos
Certified Sales & Leasing Consultant
Union County Kia
4712 W HIGHWAY 74
Monroe, NC 28110
Dealership Experience
4 yrs, 5 mos
Industry Experience
15 yrs, 8 mos
Specialties & Trainings
Certified Sales & Leasing Consultant
13 Reviews
Write a Review13 Reviews of Carlos De Los Santos
January 20, 2025
Amazing! They are always so willing to help and never rude or mean. They will answer any question you have and go above and beyond to help their customers. They are always so willing to help and never rude or mean. They will answer any question you have and go above and beyond to help their customers. More
January 03, 2025
Carlos was by far the best salesperson. I went with my brother to look at suvs and although we explained we weren’t ready to purchase he still offered us outstanding customer service. He ex I went with my brother to look at suvs and although we explained we weren’t ready to purchase he still offered us outstanding customer service. He explained everything in detail. My brother will be back to purchase and myself and wife will be looking to purchase two cars from him as well. He was very impressive with his vehicle knowledge and for this I will be back soon! More
December 31, 2024
Carlos is very knowledgeable on all his vehicles when I had questions. He was very patient with explaining in detail for me to narrow down my options. I will always come back to him and recommend him to ev had questions. He was very patient with explaining in detail for me to narrow down my options. I will always come back to him and recommend him to everyone I know. He made me feel at ease and less stressed about the whole experience unlike other times I have shopped for a car. Great job Carlos! Thank you! More
September 07, 2024
This dealership is definitely my #1 pick. The only regret I have is that I did not purchase my vehicle from this one, as I wasn't aware of their location when I was researching. Since my disc The only regret I have is that I did not purchase my vehicle from this one, as I wasn't aware of their location when I was researching. Since my discovery, this location is and has been the only place I service my Kia Telluride :) More
Other Employees Tagged: Salena Dalerio
January 27, 2024
It’s a great dealership but we need improvement. Improvement is always good especially when you selling a used car and you asked him for the price of the Kelley blue book and there’s things wrong wi Improvement is always good especially when you selling a used car and you asked him for the price of the Kelley blue book and there’s things wrong with the car. You should fix the car then I’ll feel better about the price but like I say, it’s a good company and I hope you guys sell a lot of cars More
Other Employees Tagged: Cheryl Goode, Brandon Patterson, Chris Crawford
September 25, 2023
The service is hands down phenomenal, the staff is awesome, kind and patient all the time. The facility is always clean and stocked with complimentary beverages. awesome, kind and patient all the time. The facility is always clean and stocked with complimentary beverages. More
Other Employees Tagged: Brandon Jolly, Brandon Patterson, Michael Reed, Scott White, Salena Dalerio
May 15, 2023
My wife and I went in to meet with Bernie who retired from sales however Don the sales manager made the special request available for us. He met us and shook hands the moment we walked in. We came in a l from sales however Don the sales manager made the special request available for us. He met us and shook hands the moment we walked in. We came in a little early and so he set us up with Everett Pettaway to test drive and check out the 2023 Kia Sportage EX. He was very knowledgeable on all the new technology and electronics of the car. He listened to me as a customer and didn’t push his own agenda. We were able to negotiate a great deal and ended up working with Everett the whole way through. We did have the chance to meet Bernie who was also very nice and welcoming. We are very happy with our new car! More
Other Employees Tagged: Bernie Graham, Brandon Patterson, Everett Pettaway
May 09, 2023
Don’t waste time anywhere else - come here, ask for Carlos. He’s your guy. Knowledgeable, non biased information, listens to what you’re wanting, patient through your questions, and helps you understan Carlos. He’s your guy. Knowledgeable, non biased information, listens to what you’re wanting, patient through your questions, and helps you understand what your looking at. Doesn’t try to lock you down and all around has a willingness and desire to serve you and your needs. If you want a GOOD car buying experience, you won’t be disappointed dealing with Carlos. Plus, Kia has really upped their game lately! 😎 More
Other Employees Tagged: Jonathan Ascencio
March 31, 2023
Go see Stephanie for your future car purchase. Stephanie has a great personality along with knowledge about cars that make it easy and stress free. She wants to find the best fit for you and has g Stephanie has a great personality along with knowledge about cars that make it easy and stress free. She wants to find the best fit for you and has great communication skills and a warm heart. She not only will get you the car you need but you will leave with a smile 😊. Great work Stephanie :) and thank you again for all you do. More
Other Employees Tagged: Stephanie Breeden , Anthony Martinez