Carlos Caballero | Page 6

The car took way to long to come off the production line for a customer who ordered a custom vehicle but I do not fault the dealership for that. What I fault them for is the experience after the vehicle arr for a customer who ordered a custom vehicle but I do not fault the dealership for that. What I fault them for is the experience after the vehicle arrived. I was notified and all the sudden it was endless texts and phone calls to come get the vehicle when the vehicle had been on the lot less than 24 hours. I had no time to get my finances together and had to take off work to finalize the deal yet once I found the time 2 days later it was not good enough because my sales reps had to pick up his kids. My time was suddenly not valuable then. I have never seen a dealership treat a customer like that should work around the salesman time. I had already taken off work and showed up anyway but the other sales guy who was assigned then treated me like I was a burden and he had clients of his own coming even though the place was deserted and no one was in the showroom or the lot but myself. He never showed me any of the features instead the vehicle and left be to fend for myself. Lucky for me my friend has an Escalade and was able to help me the next day set up the XT6. Not the experience I was expecting. More

by Jennredd Verified Customer Verified Customer

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It's always a pleasure. Everyone is very professional and very accommodating. We wouldn't go anywhere else for a Cadillac. We refer everyone we know to. That's how much we a Everyone is very professional and very accommodating. We wouldn't go anywhere else for a Cadillac. We refer everyone we know to. That's how much we appreciate Vera Cadillac. More

by Rami1homebase Verified Customer Verified Customer

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They were great to deal with! The process was efficient and easy! Carlos was very knowledgeable and conscientious! The process was efficient and easy! Carlos was very knowledgeable and conscientious! More

by paulaholm Verified Customer Verified Customer

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My experience was wonderful. Carlos is the best sale advisor you ever met. Thanks It's so wonderful Carlos is the best sale advisor you ever met. Thanks It's so wonderful More

by magdiel_madrigal Verified Customer Verified Customer

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Thank you very much for all your excellent support service and CARLOS CABALLERO the Best ADVISOR AND SALESMAN in VERA CADILLAC, CARLITOS IS LIKE A BROTHER FOR ME : is my support and helper in but the service and CARLOS CABALLERO the Best ADVISOR AND SALESMAN in VERA CADILLAC, CARLITOS IS LIKE A BROTHER FOR ME : is my support and helper in but the BEST MONEY MACHINE IN LIMOUSINE PERMITTED SERVICE: the new 2023 Premium Luxury Cadillac Escalade ESV DIESEL DURAMAX DIESEL ENGINE 3.0 Thanks Carlos Caballero and in Service Area I am very Happy with the exceptional Support and Help with my Service of :: Geovanny Suarez Definitely VERA CADILLAC HAVE A EXCELLENT TEAM-WORK that is exceptional people Congratulations VERA CADILLAC TeamWork : keep going in that excellent service please 🙏🏼 The best Cadillac service is in VERA CADILLAC More

by Rafael Badía Verified Customer Verified Customer

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Very professional staff great experience and very knowledgeable staff .fast service and they explain everything. knowledgeable staff .fast service and they explain everything. More

by cherylwatson8912 Verified Customer Verified Customer

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The sales associate was very professional and straightforward during the purchasing process. That I really appreciated. The tour of the service area was very informative and a pleasure in meetin straightforward during the purchasing process. That I really appreciated. The tour of the service area was very informative and a pleasure in meeting my service advisor. More

by JFB11 Verified Customer Verified Customer

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They were very helpful and great. it was done very quickly and the car wash was something I wasn’t expecting it was done very quickly and the car wash was something I wasn’t expecting More

by CDIAZ7761 Verified Customer Verified Customer

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I received excellent service, and I will recommend any individual for car services with Vera Cadillac. individual for car services with Vera Cadillac. More

by BROWNSUGAR510905 Verified Customer Verified Customer

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I love that they go the extra mile to make servicing your car easier. I had another appointment the same day of my service and they promptly provided me with a great shuttle service to and from my destinatio car easier. I had another appointment the same day of my service and they promptly provided me with a great shuttle service to and from my destination. Communication is upfront and timely. Any questions are answered with your representative. Big on my list is courtesy and friendliness. I have experienced both each time I use Vera Cadillac. They take great care of my car; and I am pleased that she comes home sparkling clean to boot! More

by nadinenixon Verified Customer Verified Customer

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