Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Carlos Brown
Carlos Brown at Shottenkirk Superstore

Carlos Brown

Sales Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.7
68 Reviews
4.7

68 Reviews

Write a Review

68 Reviews of Carlos Brown

September 22, 2025

Dealership Rating
Employee Rating

Business is very clean and neat. The people are awesome and the service is great. More

by Kennykildow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Newlan

Report | Print
Sep 22, 2025

Shottenkirk Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Superstore! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 21, 2025

Dealership Rating
Employee Rating

The staff were very kind and easy to work with. No pressure to buy. Appreciated their professionalism. More

by Jcog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates, Tate Pumphrey , Grant Peterson

Report | Print
Sep 21, 2025

Shottenkirk Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 08, 2025

Dealership Rating
Employee Rating

I felt very welcomed and they worked with me to get me in the vehicle I wanted and to get my payments where I needed them to be! More

by mikesnook616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates, Derek Menke

Report | Print
Sep 08, 2025

Shottenkirk Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Superstore! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 06, 2025

Dealership Rating
Employee Rating

Buying experience was easy. No pressure to buy and very quick in processing paper work. More

by spjones1410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yoder, Derek Menke

Report | Print
Sep 06, 2025

Shottenkirk Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

June 18, 2025

Dealership Rating
Employee Rating

The staff was very professional and courteous. Answered all questions and would recommend this dealership to others. Whether buying new or used very well satisfied, this my second new vehicle and More

by rog.robinson01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Justin Yoder , Tate Pumphrey

Report | Print
Jun 20, 2025

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

November 02, 2024

Dealership Rating
Employee Rating

Everyone very helpful and I will be back when I am in need of a new vehicle. More

by SHERRIVERRIPS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Luers

Report | Print
Nov 04, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

October 16, 2024

Dealership Rating
Employee Rating

Great experience. Matt was super helpful in helping me find a new vehicle. Would highly recommend! More

by MEMAMURRAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yoder, Matt Luers

Report | Print
Oct 16, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

October 08, 2024

Dealership Rating
Employee Rating

This has been our second car from you since moving here 4 years ago. Looking forward to buying more in the future as well More

by NEFFEROO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer, Montel Timmons, Ephraim Twilie

Report | Print
Oct 09, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

October 06, 2024

Dealership Rating
Employee Rating

Ephraim Twillie our salesperson was more than helpful, and his customer service is exceptional. We will refer him to many others in the future. Thank you so much for your help and our purchase. The vehicl More

by BCW5578
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ephraim Twilie

Report | Print
Oct 07, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 11, 2024

Dealership Rating
Employee Rating

An okay car buying experience but, they tried to charge me an extra $1000 dollars for care package that they said they accidentally left out in the purchase agreement. Salesman Twillie was nice and not too More

by NOAHRACE03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ephraim Twilie

Report | Print
Sep 12, 2024

Shottenkirk Superstore responded

NOAH, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

1
2
...
7

Dealership Inventory (244 Vehicles)

used 2019 Dodge Grand Caravan car, priced at $16,888
2019 Dodge Grand Caravan
used
Octane Red Pearlcoat exterior
Automatic
Front-wheel Drive
$16,888
View Details
new 2025 Kia Sorento Hybrid car, priced at $43,340
2025 Kia Sorento Hybrid
new
Green exterior
Automatic
All-wheel Drive
$43,340
View Details
used 2012 Ram 1500 car, priced at $11,333
2012 Ram 1500
used
Flame Red Clearcoat exterior
Automatic
Four-wheel Drive
$11,333
View Details
used 2023 Kia Sportage car, priced at $23,750
2023 Kia Sportage
used
Steel Gray exterior
Automatic
Front-wheel Drive
$23,750
View Details
new 2025 Kia Sorento car, priced at $40,295
2025 Kia Sorento
new
Wolf Gray exterior
Automatic
Front-wheel Drive
$40,295
View Details
new 2025 Lincoln Nautilus car, priced at $65,208
2025 Lincoln Nautilus
new
White exterior
Automatic
All-wheel Drive
$65,208
View Details
View All Inventory