Carlos Blanco | Page 2

My vehicle was at the dealership for over 6 weeks. When I told Carlos the Clock Spring needs to be replaced, he wires and other parts in the staring column were damaged. The parts were discontinued, I When I told Carlos the Clock Spring needs to be replaced, he wires and other parts in the staring column were damaged. The parts were discontinued, I had to buy them from third party. I spent over $150.00, still waiting for reimbursement. Just the other day I learned the dealership didn't get paid. They had to replace the Clock Spring after all that time and parts to resolve the issue. The Clock Spring was available at the dealership and cover. The bottom line is I didn't had to wait so long and spent over $150.00 out of pocket. I also believe my vehicle was used for personal issues, although I can't prove it. I didn't check my mileage when I turned my vehicle In. I did noticed my gas was much lower than when I turned it in. More

by ramguy1980 Verified Customer Verified Customer

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Best service in town I have purchased and serviced my Ram and Jeeps there and will not go anywhere else and Jeeps there and will not go anywhere else More

by ANJOBASTIDAS10 Verified Customer Verified Customer

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Reliable, very customer service friendly and easy to talk to. In my experience the dealership is very customer service friendly, reliable on communication and easy to talk to about any issues I had. Carlos w to. In my experience the dealership is very customer service friendly, reliable on communication and easy to talk to about any issues I had. Carlos went above and beyond to help me sort out my car problem. More

by Lillymayxx Verified Customer Verified Customer

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Excellent but no room to park in the service area, super crowded need better system to resived vehicles crowded need better system to resived vehicles More

by jorgehbcc Verified Customer Verified Customer

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Dealership is one of the most attractive staff and your technicians are top notch. Also, the staff that greet you when you bring your vehicle in are very customers service minded every time I go there it’s technicians are top notch. Also, the staff that greet you when you bring your vehicle in are very customers service minded every time I go there it’s a pleasure to be served by your company. More

by alcapetillo Verified Customer Verified Customer

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Shauna seems overworked and technicians unskilled. Kept truck for 2 months and original issue not corrected Kept truck for 2 months and original issue not corrected More

by mbdiaz3110 Verified Customer Verified Customer

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As always Carlos and his team did an excellent job on my Durango. I'm very pleased with his concern for detail and his contact with me keeping me informed about the project. Durango. I'm very pleased with his concern for detail and his contact with me keeping me informed about the project. More

by rfa246 Verified Customer Verified Customer

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Great knowledgeable personnel Agents that I can trust with my Jeep and my safety because they are experienced and knowledgeable about the Jeep brand...Carlos is always willing to go the extra mile for hi with my Jeep and my safety because they are experienced and knowledgeable about the Jeep brand...Carlos is always willing to go the extra mile for his customers...I truly appreciate him More

by PSUAREZ Verified Customer Verified Customer

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Very thorough took great care of my truck, it’s running like a champ no complaints very highly recommend!! like a champ no complaints very highly recommend!! More

by DANIEL.ABAD0121406 Verified Customer Verified Customer

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Carlos Blanco and his team service the vehicle efficiently and kept me informed of the progress. I highly recommended it . efficiently and kept me informed of the progress. I highly recommended it . More

by FLUMPUY Verified Customer Verified Customer

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