Carlos Amezcua
Carlos Amezcua at Oakes Kia
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Carlos Amezcua

Sales Manager

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.8
264 Reviews
4.8

264 Reviews

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264 Reviews of Carlos Amezcua

June 19, 2024

Dealership Rating
Employee Rating

Staff was friendly and very helpful. Made the car buying process as quick and easy as possible! More

by Cameronlesko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chip Bashir, Dillon Corniels

Jun 20, 2024

Oakes Kia responded

Thank you for reviewing Oakes Kia! We will pass along our kudos to our team. Enjoy your new ride!

June 13, 2024

Dealership Rating
Employee Rating

They really helped me out my kid got a nice car form them and it is really nice thank you very much 🙏🏽💚 More

by lisaperry.79
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dillon Corniels

Jun 13, 2024

Oakes Kia responded

We're delighted to hear that your kid got a great car and had a positive experience with us at Oakes Kia. Thanks for the kind words! Enjoy the new ride!

June 10, 2024

Dealership Rating
Employee Rating

Darren did a great job showing us the EV6, and was very knowledgeable about the car. We did not feel rushed, and it is a breath of fresh air to finally find a car dealership that stands behind price transp More

by jbyers3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Iverson

Jun 10, 2024

Oakes Kia responded

We're delighted to hear that Darren provided a great experience and that you appreciated our transparent pricing at Oakes Kia. Thanks for the fantastic review!

June 03, 2024

Dealership Rating
Employee Rating

Fabian was a good sales man helped me get into the Silverado I wanted. Carlos was great More

by Joshua
Recommend Dealer
Yes

Other Employees Tagged: Fabian Ramirez

Jun 03, 2024

Oakes Kia responded

Joshua, we are pleased to hear that Fabian and Carlos provided top-notch assistance throughout the sales process here at Oakes Kia! We will be sure to pass along your kind words and we hope you're enjoying your new Chevrolet Silverado! Safe travels from all of us!

June 01, 2024

Dealership Rating
Employee Rating

Very helpful and knowledgeable. I had a great experience and very happy with the car. More

by Chloe
Recommend Dealer
Yes

Other Employees Tagged: Derrick Dow, Bruce Reves

Jun 03, 2024

Oakes Kia responded

Chloe, we are thrilled to hear you happy with your new car! Thanks for sharing your kind words with the Oakes Kia team and leaving a five-star review.

May 29, 2024

Dealership Rating
Employee Rating

Derrick Weaver was an excellent salesman. We had a great experience with him and will highly recommend him to others. Bruce Reves was very nice to talk with. He checked on us multiple times t More

by MCIKEV06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Oakes Kia responded

Thank you for sharing your positive experience with Derrick and Bruce at Oakes Kia! We're glad to hear they provided excellent service. We appreciate the recommendation and look forward to assisting you again in the future!

May 29, 2024

Dealership Rating
Employee Rating

I don’t think the phones even work at Oakes Kia. There is absolutely zero communication after you purchase the car. I took my car in after purchasing it for a simple fix that they said would take a More

by Xxxxxxxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steven Carroll, Rachel Huff , Will Cleveland, Lindsey Coffey

May 30, 2024

Oakes Kia responded

I apologize for the lack of communication you've experienced. This certainly does not reflect the level of service we aim to provide. We want to make this right and ensure your car gets the attention it needs promptly. Unfortunately, I cannot locate contact information without a first and last name. If you are willing, please reach out directly so we can address this issue immediately. Thank you, Jeff Solomon - Service Director - 816-474-2900

May 27, 2024

Dealership Rating
Employee Rating

The sale of my truck went very smooth, it has been the after sale part that has been bad, no detail like I was told would happen before we picked it up, still waiting on my title paperwork, will be 28 day More

by Sollarsj76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bruce Reves

May 28, 2024

Oakes Kia responded

I'm glad to hear the sale went smoothly, but I apologize for the issues you're facing post-sale. We strive for thorough follow-up and it's clear we fell short here. Please reach out so we can expedite your title paperwork and address any other concerns you have. Thank you, Stephen Hill - GM/Partner | Oakes Auto Group - 816-474-2900

May 28, 2024

Sollarsj76 responded

This is ridiculous no one told till i finally get paperwork that have to have an IDOD DONE, Why was that not told to me when i got message about paperwork finally ready. Wow, then when you call the 5 to 6 phone numbers it just rings and rings half the time, then when they do answer they dont send you to the right person or department. THIS IS GREAT PLACE TILL THEY GET YOUR MONEY THEM GOOD LUCK, GETTING SERVICE AND RIGHT SERVICE FROM THEM!!!!!! THEY CAN DO BETTER!!!!!!!

May 24, 2024

Dealership Rating
Employee Rating

Lowball offer on trade-in, but the finance officer was good. The salesman Darren was kind but I asked for a hat for buying a car… He gave me someone’s sweaty shop hat. Kinda silly, but I’m a hat guy and c More

by matthew.l.messenger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Iverson , Lindsey Coffey

May 28, 2024

Oakes Kia responded

Thank you for your feedback. We're glad to hear the finance officer and Darren provided good service, but we apologize for the issue with the hat. We'll make sure this gets addressed so future experiences are better!

May 21, 2024

Dealership Rating
Employee Rating

Oakes Kia honored our contract for a new Sportage Hybrid even though it turned out to be a 2024 model when we ordered a 2023. Karen was super, kept us updated on order progress and ensured the vehicle tran More

by marcraig1
Recommend Dealer
Yes

Other Employees Tagged: Karen Suarez , Lindsey Coffey

May 21, 2024

Oakes Kia responded

Craig, it's great to know that Karen and the team at Oakes Kia were able to keep you updated throughout your purchase process. We're glad everything went smoothly with your new Kia Sportage Hybrid! Drive safely!

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