Carlos Amaya

Absolutely unacceptable. This was hands down the worst customer service experience I’ve ever had. Empty promises, blown deadlines, and a complete lack of urgency or respec This was hands down the worst customer service experience I’ve ever had. Empty promises, blown deadlines, and a complete lack of urgency or respect for my time. I was told the finance process would be quick and easy—then sat there waiting for over an hour. No updates. No apology. Just waiting. Then, to make things worse, the car had a flat tire. Fine, things happen. But I was assured the new tire would be in the next day, put on immediately, and the car delivered. I was told the tire arrived at 9AM—yet somehow I’m still sitting here hours later, with nothing. No delivery, no explanation, just another wasted day. And when I spoke to Carlos to try to get answers? His response wasn’t to help, to expedite, or to make things right. He flat-out said, “I can cancel the deal if you like.” Are you kidding me? That’s your solution? That’s your idea of customer service? This is exactly why people hate dealing with car dealerships. I will never come back here, and I’ll make sure everyone I know hears about this experience. More

by CPEISENBEIS Verified Customer Verified Customer

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I feel like they did what takes to make my buying my truck good experience truck good experience More

by RONNIE.BAYLESS Verified Customer Verified Customer

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Really great customer service. Stay a little bit late for us to finish getting the car. Really appreciate it! Stay a little bit late for us to finish getting the car. Really appreciate it! More

by BRIEHAZLEWOOD Verified Customer Verified Customer

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Jack is a very personable and professional young man. We are lucky he worked with us and the experience was excellent. We are lucky he worked with us and the experience was excellent. More

by Michael Verified Customer Verified Customer

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Amazing service. Loved the environment and how nice people were. Carlos Amaya was wonderful and very quick with the entire process. Loved the environment and how nice people were. Carlos Amaya was wonderful and very quick with the entire process. More

by Sam Hernandez Verified Customer Verified Customer

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Exelent service and good prices I’ll recommend you guys to my friends thank you for everything to my friends thank you for everything More

by JSAULRESENDIZ Verified Customer Verified Customer

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Very kind and professional … they took their time to explain everything to me with extreme patience!! explain everything to me with extreme patience!! More

by SALEH.ATRACHE Verified Customer Verified Customer

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Good Good Good Good Good Good Good Good Good Foo d Good Good Good Good Good d Good Good Good Good Good More

by Lester Verified Customer Verified Customer

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Excelente servicio muy bien atendidos …. Y sobre todo respondieron todas mis inquietudes El lugar con muy buenas personas y muy ordenado Y sobre todo respondieron todas mis inquietudes El lugar con muy buenas personas y muy ordenado More

by MAYE.12CAS Verified Customer Verified Customer

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Excelente servicio, recomendados al 100% acorde a nuestro presupuesto, mil gracias al sr Carlos Amaya por su ayuda. presupuesto, mil gracias al sr Carlos Amaya por su ayuda. More

by ELIANNY.PEROZO Verified Customer Verified Customer

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