Carlos Alvarez
New Car Service Sales Manager
Rick Case Hyundai Davie
3550 Weston Road
Davie, FL 33331
158 Reviews
Write a Review158 Reviews of Carlos Alvarez
April 03, 2022
Bill Silva is the best sales person. We are our 9th hyundai amongst friends, he makes everything such a smooth transaction. I dont think I can ever leave hyundai. Bill is out person for We are our 9th hyundai amongst friends, he makes everything such a smooth transaction. I dont think I can ever leave hyundai. Bill is out person for life. More
Other Employees Tagged: Bill Silva , Cesar Torres
February 06, 2022
I’d rather get a root canal than visit this dealership. The ownership/management keeps the sales team in the dark re upcoming deliveries, Hyundai Corporate is onerous at best, Sales folks & mid managers s The ownership/management keeps the sales team in the dark re upcoming deliveries, Hyundai Corporate is onerous at best, Sales folks & mid managers seem to be doing their best w/a domineering senior team. I’d hate working there More
Other Employees Tagged: Maycon Espindola
July 31, 2021
Freddy is amazing and we will continue to use their service department as we have always done for the last five cars we have owned service department as we have always done for the last five cars we have owned More
Other Employees Tagged: Freddy Shihadeh
July 24, 2021
Rick Case Hyundai stands by their word. Utmost professionalism and honesty. Willing to listen to the customer’s wants and needs . Then delivers on it from start to finish. professionalism and honesty. Willing to listen to the customer’s wants and needs . Then delivers on it from start to finish. More
Other Employees Tagged: Donald Belizaire, Jose Chiaromonte
March 10, 2021
Awesome dealership, I felt welcomed the moment I walked through. They explain and help me through the process of trading in a car. My dealer was knowledgeable and gave me trust to believe in his opinion an through. They explain and help me through the process of trading in a car. My dealer was knowledgeable and gave me trust to believe in his opinion and guidance. More
Other Employees Tagged: Jonathan Cianciarullo
November 04, 2020
Not sure if I’d recommend your dealer as my experience was not great. My salesman, Daniel Guilarte, was great & very attentive & respectful. His manager, Carlos Alvarez, not so much. He was very pushy & u was not great. My salesman, Daniel Guilarte, was great & very attentive & respectful. His manager, Carlos Alvarez, not so much. He was very pushy & unpolished. He never explained what my discounts & rebates were. I believe I didn’t receive my Costco discount. He even said that I had to pay taxes on my manufacturer rebate. However, I explained to him that, that statement was legally wrong. I was very disappointed because I am a loyal customers who’s purchased 3 or 4 cars @ your dealership. I still would like to know the breakdown of my discounts & manufacturer rebate & how they lowered my price. I am sure that I didn’t receive the full amount of discounts & rebates. More
Other Employees Tagged: Salesman: Daniel Guilarte
August 11, 2020
Terrible Experience Asked Sales manager Carlos Alvarez for a price range, and was given a much higher APR than what I found on my own using Rick Case's Page. Terrible com Asked Sales manager Carlos Alvarez for a price range, and was given a much higher APR than what I found on my own using Rick Case's Page. Terrible communication, Messy and questionable finance paperwork, had to ask to have reprinted. Asked for assistance to the general manager Adrienne Bono and can't even get a call back from her. I have been a loyal 10 year customer, I've purchased three vehicles in the last nine years, and I am leasing one from the place currently. Last time and will never recommend . More
Other Employees Tagged: Glen Bolanos, Ernesto Fuentes, Rey Rodriguez , Adrienne Bono
April 27, 2020
Amazing offert all time.very good price on new and used cars.very good team.sales people.services people.amazing discount on services to.so i recoment. This dealer for all my friend.and please asked for Bi cars.very good team.sales people.services people.amazing discount on services to.so i recoment. This dealer for all my friend.and please asked for Bill silva.or Elieser More
Other Employees Tagged: Ryan Shiwbalak, Bill Silva , David Berrios
February 15, 2020
Excelente servicio por parte de jacked fanfan y por el sr carlos Alvarez they are the best. Thank for u help and your time good bless u carlos Alvarez they are the best. Thank for u help and your time good bless u More
Other Employees Tagged: Jacques Fanfan , Cesar in fincace
January 06, 2020
Outstanding team, one gets busy the other picks up the slack Carlos and Eddy we’re waiting for us and we were out in Two hours ! Bout the Elantra and that’s why we went there ! slack Carlos and Eddy we’re waiting for us and we were out in Two hours ! Bout the Elantra and that’s why we went there ! More
Other Employees Tagged: Eddy Dominguez, Daniel Diaz , Adrienne Bono, Einstein Espinal, Johanna Haddix, Mike Machin, Rolando Sanabria