Carlos Alejo
Carlos Alejo at Greenway Kia East

Carlos Alejo | Page 8

Assistant Service Manger

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5
287 Reviews
4.5

287 Reviews

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287 Reviews of Carlos Alejo

April 08, 2025

Dealership Rating
Employee Rating

I was very pleased with my visit. Everyone was very welcoming and professional. They provided me with quick and excellent service. Thank you for making me feel like a priority. Specia More

by cochrankheshon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyin Adeyeye , Shelby Bishop

Apr 08, 2025

Greenway Kia East responded

We're delighted to hear that Carlos, Shelby, and Jin made your visit a positive one at Greenway Kia East! It's great to know you felt welcomed and received excellent service. Thank you for choosing us!

April 08, 2025

Dealership Rating
Employee Rating

Had the best experience with Greenway Kia always willing to answer my questions and solve all issues .. More

by jennyburgos1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Apr 08, 2025

Greenway Kia East responded

We're delighted to hear that you had such a positive experience with Greenway Kia East! Our team is always here to help and ensure all your questions are answered. Thank you for choosing us!

April 08, 2025

Dealership Rating
Employee Rating

Enjoyable experience plan to return to the same location. Extremely helpful and hope to get the same people. More

by Mauricea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Fiyin Adeyeye , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Apr 08, 2025

Greenway Kia East responded

Mauricea, we're delighted to hear you had an enjoyable experience with us at Greenway Kia East! We look forward to welcoming you back and providing the same great service.

April 07, 2025

Dealership Rating
Employee Rating

Great but I think we should at least clean up car on return good service More

by RFRANTZ987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyin Adeyeye , Shelby Bishop

Apr 07, 2025

Greenway Kia East responded

Thank you for leaving Greenway Kia East a four-star review. We appreciate this feedback and will pass it along to our team.

April 06, 2025

Dealership Rating
Employee Rating

Everyone I spoke to was very kind and understanding, however what they quoted me was way too expensive. Especially after buying my car from you guys 2 months ago. I won't be coming back for service or f More

by dominoneveu
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gina Carpio, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Apr 07, 2025

Greenway Kia East responded

I'm sorry to hear that the pricing didn't meet your expectations. We strive for competitive rates and value feedback like yours to improve our services. If you have any further questions or concerns, please feel free to reach out. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 03, 2025

Dealership Rating
Employee Rating

dealership change engine on the car but did not bother to install a new drive belt on the car. they installed the old drive belt of the car which is stretched out and now the engine is actually screeching. t More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fiyin Adeyeye

May 02, 2025

Greenway Kia East responded

Hector, I'm sorry to hear about the issue with your drive belt. This isn't the level of service we strive for, and I apologize for any inconvenience. Please reach out so we can address this matter directly and find a suitable solution. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 01, 2025

Dealership Rating
Employee Rating

My experience was great! Kia always takes care of me! thank you so much kia More

by KENZIEDOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Apr 01, 2025

Greenway Kia East responded

Thank you so much! We appreciate your business here at Greenway Kia East.

March 29, 2025

Dealership Rating
Employee Rating

They did great in a timely manner and very communicative I would definitely comeback again More

by NENESHIRLEY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Mar 31, 2025

Greenway Kia East responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Greenway Kia East Team

March 29, 2025

Dealership Rating
Employee Rating

Treated very good. Not all the work was done because parts on backorder. Will have to go back to finish the job More

by SDK.KAUP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Greenway Kia East responded

Thank you for your patience and understanding regarding the parts delay at Greenway Kia East. We're glad to hear that you were treated well, and we look forward to completing the work on your next visit!

March 26, 2025

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Employee Rating

Exceptional service department. JP Rivera is an asset to the department and am excited to see him excel in the years to come. More

by M.SOSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyin Adeyeye , Shelby Bishop, Ky WU JP Rivera

Mar 27, 2025

Greenway Kia East responded

Thank you for recognizing JP Rivera and our service team at Greenway Kia East! We're delighted to hear about your positive experience and look forward to serving you again in the future.

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