Carlo Verde

I took my Honda to Manly Honda to have the transmission fluid changed. After driving home I checked the fluid level and it was barely registering at the very end of the dip stick. I called the service advi fluid changed. After driving home I checked the fluid level and it was barely registering at the very end of the dip stick. I called the service advisor and he told me it was ok to drive the vehicle back to the dealership. I noticed on my invoice they included a part listed as “Shyft”. I asked what the part is and the service manager said it was an additive. I asked if it was made by, or approved by Honda. He replied, “no”. I was very upset that Manly added a non approved substance to my transmission, especially since they didn’t ask me if I wanted it. They just included without my permission and they charged a fee for it. I called Honda HQ and they told me that additives should not be added to the transmission fluid. It is unethical for Manly to add a substance that has the potential to damage the transmission without the consent of the vehicle owner. More

by BOBCAT59 Verified Customer Verified Customer

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Flawless, professional, courteous, welcoming, knowledgeable Ten more words or 10 more words? Which is better? knowledgeable Ten more words or 10 more words? Which is better? More

by blackicelsc Verified Customer Verified Customer

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Professional, polite, well-organized, great communication. The metal skid plate under my car fell off 3 days after my repairs but I reinstalled it correctly and replaced the missing bolts mysel communication. The metal skid plate under my car fell off 3 days after my repairs but I reinstalled it correctly and replaced the missing bolts myself. I know this is common on my model if they do t re-install it correctly. More

by blackicelsc Verified Customer Verified Customer

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Carlo was very helpful, patient and kind explained everything in detail and answered all our questions everything in detail and answered all our questions More

by HERRERAMEREDY Verified Customer Verified Customer

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Always treated in a timely manner and given frequent updates about the work. No more updates about the work. No more More

by Bellgr1 Verified Customer Verified Customer

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Carlo Verde does a wonderful job. He pays attention to detail, and he is the main reason I come to Manley. He pays attention to detail, and he is the main reason I come to Manley. More

by carolouise445 Verified Customer Verified Customer

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Easy to set the appointment. Carlo was friendly and clear. Carlos was also helpful with making arrangements for transportation to work and from work back to Manly. Carlo was friendly and clear. Carlos was also helpful with making arrangements for transportation to work and from work back to Manly. More

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Easy to set the appointment. Carlo was friendly and clear. Carlos was also helpful with making arrangements for transportation to work and from work back to Manly. Carlo was friendly and clear. Carlos was also helpful with making arrangements for transportation to work and from work back to Manly. More

by CARLOSI.COLON Verified Customer Verified Customer

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David is knowledgeable and helpful. I worked with him to service two civics and my odyssey. He got me in and out relatively quickly Thank you David! I worked with him to service two civics and my odyssey. He got me in and out relatively quickly Thank you David! More

by Kategrosbalthazard@gmail.com Verified Customer Verified Customer

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Easy to schedule service online, good communication, and freshly baked cookies :) Honest, professional service. Nice that they have a record of all my vehicle services. freshly baked cookies :) Honest, professional service. Nice that they have a record of all my vehicle services. More

by RADIODAVE Verified Customer Verified Customer

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