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Carlo Matos
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Carlo Matos
Volkswagen Sales Manager
Ken Ganley Westside Imports
25730 Lorain Road
North Olmsted, OH 44070
206 Reviews
Dealership Experience
16 yrs, 4 mos
Industry Experience
24 yrs, 8 mos
206 Reviews
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206 Reviews of Carlo Matos
January 03, 2025
Since I entered the leadership I felt welcomed and confident. I walked out with my car the same day. confident. I walked out with my car the same day. More
by VELEZ_JOHANN
Verified CustomerOther Employees Tagged: Santi Kalivaci
December 08, 2024
Santi was absolutely awesome and so, so helpful. I appreciated him coming in special for my vehicle pickup! I LOVE my new car I appreciated him coming in special for my vehicle pickup! I LOVE my new car More
by AKAZYMYRIW
Other Employees Tagged: Louis Cheers, Santi Kalivaci
December 01, 2024
It was a pleasant change to have the entire staff working on our behalf without any heavy pressure. on our behalf without any heavy pressure. More
by CALDON30
Other Employees Tagged: Chris Whitt, Terry Maxson
November 26, 2024
Negative Equity drama - they worked to find a vehicle that would work for the situation. Sonja and Carlos were amazing !!! They both have the patience of saints! Would highly recommend this dealership that would work for the situation. Sonja and Carlos were amazing !!! They both have the patience of saints! Would highly recommend this dealership and team! More
by wen_d
Other Employees Tagged: Douglas Boulanger, Terry Maxson, Sonja Jovanovic
November 26, 2024
I’ve already, twice , contacted u with my complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previou complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previous owners out car!! 🐱🙃👳🏻♀️ More
by PATRICIA-STROM
Other Employees Tagged: Sandi Kuzma, Michael Imbrogno, Louis Cheers, Bill Chapman, Douglas Boulanger, Terry Maxson, Nick Marshall, Ethan Cutler, Mike Becker
November 04, 2024
Very respectful, honest and Very much caring. The whole process was very smooth and stress free The whole process was very smooth and stress free More
by LOAI.ASAD
Other Employees Tagged: Louis Cheers, Douglas Boulanger, Yasser Deif, Dan Walker
October 20, 2024
Other than Sonja being helpful and great it was horrible. I was mislead in my trade in value by Chad Musiek. Being my second car with them I felt taken advantage of and won’t be getting a car from them again I was mislead in my trade in value by Chad Musiek. Being my second car with them I felt taken advantage of and won’t be getting a car from them again More
by Ameer Najjar
Other Employees Tagged: Louis Cheers, Douglas Boulanger, Sonja Jovanovic , Chad Musiek
October 03, 2024
I came in looking for a particular used Jetta, but discovered it had been sold the day before. Yasser was very patient in showing me a used GLI and letting my wife and I come to the decision to spend discovered it had been sold the day before. Yasser was very patient in showing me a used GLI and letting my wife and I come to the decision to spend a bit more than we wanted on a better vehicle. Carlo was very enjoyable to deal with and negotiated a fair deal for all. I left with a pristine car that I am enjoying every day. More
by larmstrong60
Other Employees Tagged: Yasser Deif
October 02, 2024
Very easy to deal with, the process was short and easy, will buy again there will buy again there More
by ADAMBOVE
Other Employees Tagged: Louis Cheers, Sonja Jovanovic
October 01, 2024
Very good great customer service I would recommend anybody to go there they made sure I left as a happy customer anybody to go there they made sure I left as a happy customer More
by MARIOMAJOR2008
Other Employees Tagged: Dan Walker , Darwin Nealon
