Carlo Gilli Jr. | Page 46

Intelligent Selling We visited multiple dealerships over the last few weeks. We were researching various premium brands. We have defined specific requirements in preparat We visited multiple dealerships over the last few weeks. We were researching various premium brands. We have defined specific requirements in preparation for a new car purchase. Our visit to Audi Hoffman Estates was outstanding. Our Sales professional was thorough yet concise in presenting the vehicle. We found the vehicle that met our expectations and are looking to make the purchase. More

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Excellent service Everyone was very helpful. Carlo explained everything perfectly. It was a great car buying experience. Would definitely recommend this dealership to o Everyone was very helpful. Carlo explained everything perfectly. It was a great car buying experience. Would definitely recommend this dealership to others. It was a pleasure doing business at Audi in Hoffman Estates More

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Awesome Customer Expirience I contacted the dealership as I was interested on one of the Audi A3 courtesy cars available for sale. I did all of my transaction online and through I contacted the dealership as I was interested on one of the Audi A3 courtesy cars available for sale. I did all of my transaction online and through the phone as I was in Texas and needed a car on Wisconsin as I was relocating due to my job. I had no issue at all getting all the information and help needed, Carlo Gilli was my sales man, 100% recommended. I picked up my vehicle a month after purchasing it is a GREAT VEHICLE, EXACTLY AS DESCRIBED. I will definitey purchase my next car at Audi Hoffman Estates. More

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Second trip to resolve icey Windshield problem Ice forms on my windshield when driving in snowstorm. First trip, both front Wippers were replaced. Windshield still iced when driving in snow storm. Ice forms on my windshield when driving in snowstorm. First trip, both front Wippers were replaced. Windshield still iced when driving in snow storm. This time, the windshield was buffed. We will see if this corrects my problem in the next snow storm. More

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Very Professional A drama-free car buying experience. Carlo is knowledgeable and professional. I have purchased a number of vehicles, including other Audi's and this A drama-free car buying experience. Carlo is knowledgeable and professional. I have purchased a number of vehicles, including other Audi's and this was my smoothest transaction. I never once heard the dreaded phrase, "let me check with my manager". I will do business with Carlo, and Audi Hoffman Estates in the future and will recommend them to friends. It is worth the 90 minute drive. More

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Hands down greatest service and purchasing experience! I recently purchased a 2013 Audi A4. Carlo’s customer service game was a 10/10. He was there for me going above and beyond to make sure I am 100% sati I recently purchased a 2013 Audi A4. Carlo’s customer service game was a 10/10. He was there for me going above and beyond to make sure I am 100% satisfied with everything I was asking for. He made me feel like he was not just a salesmen but a reliable, trustworthy friend making sure I leave Audi Hoffman Estates feeling like the king of the world! I will most definitely be coming back for future purchases and recommending anyone and everyone to this dealership. More than beyond happy with my experience! More

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Above and beyond Ted provided exceptional service when I stopped in this week for a burned out backlight. He not only explained the process in detail and ordered the n Ted provided exceptional service when I stopped in this week for a burned out backlight. He not only explained the process in detail and ordered the necessary part he also asked his service man if they could repair a couple of dings I have on the side of my Q5 from a hailstorm. I did not request this but he went ahead and offered it which I greatly appreciate. More

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Great buying experience I purchased a new Audi A5 Sportback from Carlo Gilli. We were able to get a very fair deal worked out in a very short time trading in my 2015 Acura T I purchased a new Audi A5 Sportback from Carlo Gilli. We were able to get a very fair deal worked out in a very short time trading in my 2015 Acura TLX. Carlo was very friendly and professional. I look forward to working with Carlo on future purchases and will recommend him to my family and friends. More

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Phenomenal purchase experience I traded in my old Audi for a new one. I met Carlo on a previous visit and he seemed very trustworthy and extremely knowledgeable. He did an exceptio I traded in my old Audi for a new one. I met Carlo on a previous visit and he seemed very trustworthy and extremely knowledgeable. He did an exceptional job of explaining all of the features of my A8L and made sure I would be absolutely happy with my purchase. He was very up front and forward during the sales purchase. He also went into all of the details on the purchase process ensuring everything completed and squared away. Any questions or concerns were addressed before I left with my vehicle. He also did a great job of following up to make sure I was happy. More

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Great car great service. Wippers were not clearing windshield using defroster during snowy and icey conditions without using windshield spraying. Customer Service replaced bot Wippers were not clearing windshield using defroster during snowy and icey conditions without using windshield spraying. Customer Service replaced both Wippers. I feel confident this will correct my problem. More

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