Carlo Gilli Jr. | Page 41

Carlo is wonderful! We have purchased many cars here and all from Carlo. We would highly recommend him and this dealership! Please check them out, you will not be disappo We have purchased many cars here and all from Carlo. We would highly recommend him and this dealership! Please check them out, you will not be disappointed. More

by dana.r.harper Verified Customer Verified Customer

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Always treated exceptionally well We were recently in the market for an SUV. After researching competitive models, we once again found Audi to be the most impressive. We previously pur We were recently in the market for an SUV. After researching competitive models, we once again found Audi to be the most impressive. We previously purchased an A4 from Carlo at Audi Hoffman Estates. AHE has always exceeded our expectations. We contacted Carlo. He always treats us with great courtesy, is completely honest and has extensive knowledge of Audi products. We are extremely pleased with our 2019 Q7 purchase. Thanks Carlo. More

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Great experience Carlo was amazing to work with, he answer all my questions. After I bought my car he took time to help me learn a few functions of my new A4 Carlo was amazing to work with, he answer all my questions. After I bought my car he took time to help me learn a few functions of my new A4 More

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Wonderful experience Carlo was a great person to work with. He answered all of my questions and knew everything about the vehicle I was interested in. Not once was he push Carlo was a great person to work with. He answered all of my questions and knew everything about the vehicle I was interested in. Not once was he pushy nor aggressive on selling. My wife and I had lots of fun talking to him. Carlo is a funny guy! I highly recommended Carlo and Audi Hoffman Estates to friends and family. Thanks and I’m so happy with my new Jeep! Julian Cortez More

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Purchasing New Audi Carlo assisted me in the process back at the end of December when I was looking to "pre-order" my Audi A6. Took delivery last week. A nice brief ove Carlo assisted me in the process back at the end of December when I was looking to "pre-order" my Audi A6. Took delivery last week. A nice brief overview as there is much to learn about the vehicle and he was respectful of my time constraints. He kept me apprised of it's status throughout the last 3 months which was much appreciated. I have purchased many vehicles for our company that had no financing through the dealership. I was pleasantly surprised how fast Dan had me in and out in signing the documents for the vehicle. Languishing at dealerships has always been a pet peeve of mine. They definitely had their act together! More

by Sean R. Verified Customer Verified Customer

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Fantastic customer service Thank you to Carlos, Dan and Eddie for providing us the best customer service with the purchase of our first Audi. Our sales team helped us through a Thank you to Carlos, Dan and Eddie for providing us the best customer service with the purchase of our first Audi. Our sales team helped us through a unique situation. Carlos was so knowledgeable about the vehicle we purchase, and even came in on his day off to continue helping us with our situation, I am not a fan of car buying and I appreciated they were not pushy when talking through options and car choices. This was truly an enjoyable experience and would recommend Carlos for your next car purchase. More

by Lance 2019 Verified Customer Verified Customer

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New Q5 I went it for a used Q5, and came home with a new Q5. The numbers made much more sense for a new vehicle. I appreciate Carlo’s patience during our app I went it for a used Q5, and came home with a new Q5. The numbers made much more sense for a new vehicle. I appreciate Carlo’s patience during our appt. More

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Best Car Shopping & Buying Experience! My 5-Star Experience starting with my first phone conversation with Carlo on Wednesday afternoon, we discussed the vehicle specifics and he invited me My 5-Star Experience starting with my first phone conversation with Carlo on Wednesday afternoon, we discussed the vehicle specifics and he invited me to stop in for a test drive. That evening, I met Carlo and he was ready for me, the car was parked out front and I received the warmest welcome upon walking into the showroom. I probably spent 1-1/2 hours with Carlo and he knew I was apprehensive to purchase and encouraged me to test drive the additional vehicles I had mentioned to him - even providing directions to the two other dealerships - who does that?! I'll tell you, someone that knows he sells a superior product for an excellent value. After I test drove the other vehicles, I knew the A4 was the vehicle for me. We started the paperwork on Friday over the phone/email. On Saturday morning, we arrived to grand welcome from Carlo, the busiest day possible for dealerships, being familiar with the industry, I get it, but Saturday was the only day we could make it in - we live in the city. After I made the purchase, Carlo spent a significant amount of time taking me through many of the controls and features. He could sense that we were getting a bit overwhelmed and reminded me of the instructional videos available and well as inviting me back in for more training after we had some time with the car. I have never felt so confident purchasing a vehicle - zero second guessing or buyers remorse. If you want to be treated like family - Carlo Gilli and Hoffman Estates Audi are the dealer/ship for you. More

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Touch of class! Excellent dealership to deal with. Friendly staff and quality work. Had a scheduled oil change and the batteries replaced in my key fob. Looking forwa Excellent dealership to deal with. Friendly staff and quality work. Had a scheduled oil change and the batteries replaced in my key fob. Looking forward to buying my next Audi there. More

by aohrnberger Verified Customer Verified Customer

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Best Dealer in the State!! I love Audi's, but the Audi of Hoffman Estates is by far the best dealership experience I have ever seen and could ask for. Everyone there treats you I love Audi's, but the Audi of Hoffman Estates is by far the best dealership experience I have ever seen and could ask for. Everyone there treats you like family and will help you with any question you may have. Wonderful place with amazing hardworking employees! More

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