21 Reviews
Write a Review21 Reviews of Carla Cosenzi
July 09, 2024
Very poor communication from Sales staff, including a Manager. I had a written agreement for a new Genesis and an appt. to take delivery, which never took place due to sales staff not returning phone cal Manager. I had a written agreement for a new Genesis and an appt. to take delivery, which never took place due to sales staff not returning phone calls, emails, and texts. I am sympathetic to the added work/stress brought on by the CDK debacle, but there is no excuse for failing to stay in contact with a customer preparing to take delivery. Think twice before doing business with this dealership. More
Other Employees Tagged: Mike Paquette, Jake Ingenohl
February 25, 2023
I went to Country Hyundai and had the most present experience! I 10/10 recommended! Thank you so so so much to everyone who helped me with purchasing my new (to me) car😀 experience! I 10/10 recommended! Thank you so so so much to everyone who helped me with purchasing my new (to me) car😀 More
Other Employees Tagged: Frank Marvici , Roger Larocque
May 30, 2022
We went to Country Hyundai to buy a new truck for my fiancé and we both ended up buying brand new Hyundais. Truly, it was because of Ryan Hoar's excellent customer service. He was very transparent and s fiancé and we both ended up buying brand new Hyundais. Truly, it was because of Ryan Hoar's excellent customer service. He was very transparent and straightforward with us from start to finish and he really listened to our wants and needs and he delivered!! He's very personable and he somehow managed to make buying a vehicle fun and painless. I am in LOVE with my new Tuscan and finally feel like I have a vehicle I'll be driving for many years to come. Thank you so much, Ryan!!!!! More
Other Employees Tagged: Frank Marvici , Roddrick Ganious, Aaron Greige, Ryan Hoar, Christopher Schultz
May 01, 2022
Fantastic experience all around! We had to wait a couple months to get what we wanted, but Tim and Jason made the whole experience so easy. Everyone was great to work with. We had to wait a couple months to get what we wanted, but Tim and Jason made the whole experience so easy. Everyone was great to work with. More
Other Employees Tagged: Mike Paquette, Frank Marvici , Aaron Greige, Christopher Schultz, Jason Vautour, Tim Kent
March 21, 2022
Thank you, Country Hyundai, for making my experience reserving and purchasing my Ioniq 5 so smooth. Although there were some production/delivery delays, I understand that those were outside of the loca reserving and purchasing my Ioniq 5 so smooth. Although there were some production/delivery delays, I understand that those were outside of the local dealer's control. It was great to be able to call the sales team and get updates. Even Carla generously took time out of her busy schedule to update me on the status of the car, and to help me get exactly the trim level and color that we wanted, despite very limited inventory (due to COVID). The sales agent (Tim!) brought the car to my office so that I could test drive it during my lunch break. He even volunteered to come into work during his day off to help us when our schedule was tight. Dealing with the finance team was a breeze too! My family and I just LOVE this car! I will recommend Country Hyundai to anyone looking for great service when buying a great car. The entire team went above and beyond to meet our needs and they treat you like family. More
Other Employees Tagged: Tim Kent
September 14, 2021
Great experience every time I visit Country. Treated like family from the minute I walk in the door. Customer service is excellent and i always end up with a great vehicle at a fantastic price. family from the minute I walk in the door. Customer service is excellent and i always end up with a great vehicle at a fantastic price. More
Other Employees Tagged: Jasmine Carmenatty, Sebastian Rivera, Tommy Cosenzi
May 27, 2021
What an incredible experience! Carla and her staff treated me like family. Sami in customer relations and the "runner" Mike were beyond amazing! I needed help and this team was there for me. I had spe treated me like family. Sami in customer relations and the "runner" Mike were beyond amazing! I needed help and this team was there for me. I had specific needs including a price point and I was provided with all that and more. I live about an hour away but chose to use this auto group because of their customer service, reputation and attention to detail. When I have any other car needs or I'm ready to purchase a new one this is the only team I'll work with. I would recommend them to anyone, actually my brother purchased a vehicle from the VW store ! Keeping it in the family as Carla does :) More
Other Employees Tagged: Mike Paquette , Carla Cosenzi, Sami Suarez, Brice Herrick and Ken at Vovlo
February 12, 2020
Great experience, great service, awesome deal, perfect car We had a wonderful experience at Country Hyundai! Everyone was so friendly, so helpful and so knowledgeable about the vehicles and about the process o We had a wonderful experience at Country Hyundai! Everyone was so friendly, so helpful and so knowledgeable about the vehicles and about the process of buying one! Everything was made simple and so easy! And we are glad that we get to receive ongoing servicing to our new car there and now would not go anywhere else. Highly recommend this dealership! More
Other Employees Tagged: Amber Brainerd, Aaron Greige, Jason Wright
November 22, 2019
This was my first car purchase from a dealership and they made it super easy and got me a nice car for a good price. Helped me find the perfect car for me without all the stress! made it super easy and got me a nice car for a good price. Helped me find the perfect car for me without all the stress! More
Other Employees Tagged: Mike Paquette , Amber Brainerd, Scott Peters, Christopher Schultz
March 31, 2019
My favorite dealer This is our second vehicle we get from Country Hyuandai. We absolutely love Scott Peters. Always so helpful and accommodating. This time around we got This is our second vehicle we get from Country Hyuandai. We absolutely love Scott Peters. Always so helpful and accommodating. This time around we got the pleasure of meeting Carla Cosenzi. She put us at ease about our purchase. More
Other Employees Tagged: Mike Paquette , Scott Peters, Christopher Schultz
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