Carl Morris

I have doing business with this dealership and Eric Burks for a long time now. They are top drawer and know how to take care of you. Eric checks on you and solves any problem before it is an issue. He is gre for a long time now. They are top drawer and know how to take care of you. Eric checks on you and solves any problem before it is an issue. He is great about helping you make right decisions about selling, trading, and buying a new car. Very knowledgeable. He is committed to you and he has become a great friend. I can’t imagine trading anywhere else. More

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Ms. Jackson provides excellent customer service along with her wonder hospitality. She exudes a genuine niceness and was very knowledgeable about my vehicle and the situation of my concern. She was the B with her wonder hospitality. She exudes a genuine niceness and was very knowledgeable about my vehicle and the situation of my concern. She was the BEST!!!! More

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We have purchased from Mercedes of Birmingham for many years and absolutely swear by their customer service. We have always dealt with Greg Forrest and he has found the right cars for us and led us throu years and absolutely swear by their customer service. We have always dealt with Greg Forrest and he has found the right cars for us and led us through the purchase/lease process. We only do our auto business with Greg and Mercedes of Birmingham. More

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I am happy to write a review for Mercedes of Boirmingham - Irondale Campus. The service is outstanding. The staff goes out of their way to provide a positive experience. I esecially enjoy working with Mr. G - Irondale Campus. The service is outstanding. The staff goes out of their way to provide a positive experience. I esecially enjoy working with Mr. Greg Forrest. He is very knowledgeable and goes out of his way to make you a happy customer. He is the best. More

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Best Dealership I've been shopping with this dealership since 2009. I Love this dealership. They are honest, straight forward and treat you like family. When you can' I've been shopping with this dealership since 2009. I Love this dealership. They are honest, straight forward and treat you like family. When you can't make up you mine which car you want, they don't pressure you just to make a sale. They genuinely want you to be happy with your purchase. The staff is very helpful and friendly. The services department is phenomenal. My salesman is Ghali Bazzi he's really a great guy. He's knowledgeable about the cars they sale, patient and makes your car buying experience great. I just purchased a 2020 GLE. I had other options, but I chose to stick with a place I can trust. Mercedes Benz of Birmingham ROCKS!!! More

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Kurt long I went to buy a new car and was so undecided on what I was wanting, once I was there everyone treated us like family. It was raining and cold and I ju I went to buy a new car and was so undecided on what I was wanting, once I was there everyone treated us like family. It was raining and cold and I just didn’t know what I wanted but Kurt took his time going to get every vehicle I asked about and finally I found the right one. Thanks to Kurt I love my new Mercedes!! More

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Service departm I took my 2017 GLC 300 in for the 3rd recall only had to work on seat belt work was done quickly when they completed the work I saw my care leave the I took my 2017 GLC 300 in for the 3rd recall only had to work on seat belt work was done quickly when they completed the work I saw my care leave the dealership I don’t know why when I got it back the seat was reclined all ways back and the radio station was changed I turned radio off before I got there the volume was turned all way up I didn’t bring the car in for employee entertainment thi happens ever time I take it in one time at Hover two times at Irondale More

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