Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 21

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
285 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

20 yrs, 3 mos

5.0

285 Reviews

Write a Review

285 Reviews of Carl Maratta

June 01, 2022

Dealership Rating
Employee Rating

A wonderful team at Executive Kia! From service to sales to management they are amazing! Problem - they solve it! More

by HappyOwnerInBerlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV , Ying "Chin" Chang, Carlos Trindade

Jun 02, 2022

Executive Kia responded

Thanks for your feedback on your recent visit to Executive Kia. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle, and we look forward to serving you again! John Goglettino General Manager

May 31, 2022

Dealership Rating
Employee Rating

Carl took care of my issue with a very high level of urgency. He was extremely responsive and professional. More

by JTCHORDAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jovan Teague

Jun 01, 2022

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Carl Maratta Service Manager

May 30, 2022

Dealership Rating
Employee Rating

I brought my 2011 Kia to this dealership because it needed a new engine. Kia had extended the warranty and replaced free of charge and gave me a rental. The only negative is they didn't reconnect the More

by MESAMS
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Jovan Teague

May 30, 2022

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. While we're glad that we were able to help with your engine replacement, we do apologize for not meeting your expectations in all areas of service. We appreciate your business and hope you will give us another opportunity to serve you! Carl Maratta Service Manager

May 30, 2022

Dealership Rating
Employee Rating

Everyone was so nice at the dealer, very helpful and kept me updated about my car. They were quick and just amazing. More

by Cdapne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jovan Teague

May 30, 2022

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

May 26, 2022

Dealership Rating
Employee Rating

Easy online scheduling is super helpful and preferred, everyone was very helpful, kept in contact, friendly staff! More

by FROGGYTULIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush

May 30, 2022

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

May 24, 2022

Dealership Rating
Employee Rating

The dealership was extra easy to work with including John the manager and Chin my salesman. I was able to take the car for a day or so so my wife could also test drive it and everything I could ask for they More

by HappyOwnerInBerlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV , Ying "Chin" Chang, Joe Ortiz, Carlos Trindade

May 25, 2022

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad Chin and our team were able to help, and we hope to see you again! John Goglettino General Manager

May 23, 2022

Dealership Rating
Employee Rating

Friendly personnel Show interest and listen to my vehicle concerns Provide good service for my vehicle More

by RBANNISTER0
Recommend Dealer
Yes
May 23, 2022

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

May 11, 2022

Dealership Rating
Employee Rating

Always fast friendly service. My car wouldn"t start in the morning and I had several Dr appointment.s I got an appointment from JoJo that day and my car was ready by end of busine More

by ALANEDACHAR51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Russ Kastner, Brian Roush, Jovan Teague

May 11, 2022

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

May 10, 2022

Dealership Rating
Employee Rating

Very Good service, people are very friendly,they know what they do, they take the time to check your need. More

by PAMEMURPHY29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush

May 10, 2022

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

May 05, 2022

Dealership Rating
Employee Rating

I normally have great service when I take my car there but my last service appointment which was April 16, 2022 I got a oil change and five days later April 21 I took my car to the shop for some tires and More

by Cal J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We apologize for the oversight and are relieved that this minor detail was addressed. We truly appreciate your business. Carl Maratta Service Manager

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