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Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 20

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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5.0
285 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

20 yrs, 3 mos

5.0

285 Reviews

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285 Reviews of Carl Maratta

July 11, 2022

Dealership Rating
Employee Rating

The service desk lady very polite and respectful John the technician definitely best tech explained to me about my car in detail and what’s needed to be done. Thanks to those two 😃 More

by shawnmeritchanario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russ Kastner, Brian Roush, John technician

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Jul 12, 2022

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

June 29, 2022

Dealership Rating
Employee Rating

All employees are friendly! ! Im so happy to visit that day and someone take care with me so good 👍!! More

by ANFER_DOMINGO)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Jovan Teague

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Jun 30, 2022

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

June 28, 2022

Dealership Rating
Employee Rating

Everyone was friendly and helpful. They explained future car needs thoroughly and completed services efficiently. More

by RORAVITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Jovan Teague

Print
Jun 28, 2022

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

June 27, 2022

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Employee Rating

Thay are very good very organized and ontime and very sharp very friendly Thank you More

by PARVANEH.BABAEI1334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Jovan Teague

Print
Jun 28, 2022

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

June 23, 2022

Dealership Rating
Employee Rating

Guys were nice, not their fault Kia is deceptive and dishonest. To let customers buy a car with a faulty engine and then blame them when the engine blows at 85k miles is an awful thing to do. More

by Isabelle Verhault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Jovan Teague

Print
Jun 24, 2022

Executive Kia responded

Isabelle, thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

June 13, 2022

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Employee Rating

Service was good. However, they kept me waiting 2 1/2 hrs. Never called me. More

by Jacelentano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jun 14, 2022

Executive Kia responded

Thank you for your feedback. Our goal is to make sure everyone who walks through the door leaves happy, and we're sorry if we fell short here. Thanks again for choosing Executive Kia, we hope you will give us another opportunity to serve you! Carl Maratta Service Manager

June 13, 2022

Dealership Rating
Employee Rating

Efficient, friendly. Good experience overall. Will be returning for service when in the area. Five stars More

by Gesa031197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Jovan Teague

Print
Jun 14, 2022

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

June 09, 2022

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Employee Rating

The service department always treats their customers with respect and the repair rates are very competitive. A good experience. More

by HARKINS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ying "Chin" Chang, Brian Roush, Jovan Teague

Print
Jun 09, 2022

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

June 07, 2022

Dealership Rating
Employee Rating

Great customer service. They had me in and out the wait wasn’t long at all. More

by DUBOSEAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Jovan Teague

Print
Jun 08, 2022

Executive Kia responded

Thank you for taking the time to leave us a review. We look forward to serving you in the future. Carl Maratta Service Manager

June 06, 2022

Dealership Rating
Employee Rating

This is a totally customer friendly dealership having our best interests always in mind. The service is timely and the cost is right. More

by Hansonian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Print
Jun 07, 2022

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

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