Carl Boyd
Carl Boyd at Manhattan Beach Toyota

Carl Boyd

Service Advisor

Manhattan Beach Toyota

1500 North Sepulveda Boulevard
Manhattan Beach, CA 90266

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4.9
135 Reviews
4.9

135 Reviews

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135 Reviews of Carl Boyd

September 02, 2025

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Employee Rating

Smooth process from making the appointment, dropping car off and ready to go when promised. The service advisor was knowledgeable. My wait time in the lounge was minimal. More

by fcanko
Service Price Transparency
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Recommend Dealer
Yes
Sep 02, 2025

Manhattan Beach Toyota responded

We really appreciate your 5 star review.

August 31, 2025

Dealership Rating
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Very poor service made an appointment two weeks in advance at 8 AM for a standard oil change and check up car didn’t finish until noon. Didn’t receive updates or was informed that it was gonna take lo More

by Frostyaces22
Service Price Transparency
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Recommend Dealer
No
Sep 02, 2025

Manhattan Beach Toyota responded

We sincerely apologize that the service took so long and that you were not updated. Your feedback will be shared with the Service Director so we can improve our overall experience and promise times.

August 29, 2025

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Carl was able to support my car service. I was very happy that Carl cares about the customer More

by janice-n
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2025

Manhattan Beach Toyota responded

Thank you for the 5 star review and the positive comments about Carl.

August 25, 2025

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A Stress Free Experience. Service was Perfect. Very Professional. The Service Director was Very Knowledgeable. Service Writers were Great!! More

by JEFFW11
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bradley Sperber, Bill Hall

Aug 25, 2025

Manhattan Beach Toyota responded

Thank you for your wonderful comments and for the 5 stars.

August 24, 2025

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Employee Rating

Everyone is professional, punctual, kind, considerate, and non-judgmental. The waiting area was clean, quiet, and the furniture was comfortable. More

by easua2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Manhattan Beach Toyota responded

We really appreciate your thoughtful comments and the 5 star review.

August 24, 2025

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I’m happy with the quality and speed of the requested service and felt that my service advisor gave good customer service. More

by rackett
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aidan Johnson

Aug 25, 2025

Manhattan Beach Toyota responded

We really appreciate this positive 5 star review.

August 24, 2025

Dealership Rating
Employee Rating

Amazing work Carl and team! The team at Manhattan Beach Toyota ensures that your vehicle is in good hands, quick service and always sharing updates More

by martin11283
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Recommend Dealer
Yes
Aug 25, 2025

Manhattan Beach Toyota responded

Thank you so much Martin for the 5 stars and the acknowledgment of Carl and our team.

August 21, 2025

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Employee Rating

Service advisor Adian made my service at Manhattan Toyota a pleasant visit. He made all available options for best care with my service engine light issues and we're able to save me me significant amount of More

by pnguyenucla
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Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Manhattan Beach Toyota responded

Thank you for your trust and support—it’s an honor to earn your 5-star review!

August 18, 2025

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Employee Rating

Service was great. Making a appointment is easy. Maintenance is done promptly and done efficiently. More

by mariscott
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Manhattan Beach Toyota responded

Thank you for the 5 star review.

August 18, 2025

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Employee Rating

Excellent place. The best customer service. The facilities are very presentable, and the staff are the most courteous and professional I have seen . More

by Frank1reyes
Service Price Transparency
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Recommend Dealer
Yes
Aug 18, 2025

Manhattan Beach Toyota responded

We really appreciate that you took the time to give us a 5 star review.

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