Carl Anderson
Carl Anderson at Bill Utter Ford
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Carl Anderson

Community Relations Director

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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4.0
126 Reviews

I have been a proud Bill Utter Ford employee for 38 years. I owe an extreme amount of gratitude and support for my involvement in community service to Bill Utter Sr. Not only did he support my involvement, he almost insisted on it. Whether it was Denton Chamber of Commerce, United Way, North Texas Fair, Economic Development Boards, Greater Denton Arts Council, Our Great Universities or any other entity, I know he was proud of any role I may have played in the community. He showed by example of which I am grateful!

4.0

126 Reviews

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126 Reviews of Carl Anderson

September 21, 2024

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Employee Rating

I've been trying to get a new car. I been asking the sales person who has been not doing anything I asked for. They are greedy sales manager. Didn't even bother looking at my deal. I e More

by Navyrob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 23, 2024

Bill Utter Ford responded

We apologize for the frustration you've experienced. This is not the level of service we strive to provide, and it's concerning to hear about your difficulties. We'd like to understand more about what happened and see how we can assist you further. Please reach out at your convenience so we can address this properly. Thank you, Chris Miller - GM - 940-321-7402

May 17, 2024

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2020 Escape in for service. Windshield bottle left empty, I’m not even sure the oil got changed. Found the hose to the drivers side windshield spray nozzle had fallen off. It t More

by jbkbrand1jbkbrand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 20, 2024

Bill Utter Ford responded

Thank you for bring this to our attention. We greatly appreciate the opportunity to address your concerns and Service Director, Patrick Nixon, is eager to continue this conversation and ensure that your experience is nothing less than completely satisfactory. Please don't hesitate to call Patrick at 940-321-7411 whenever you need direct assistance. Your satisfaction is our top priority!

March 14, 2024

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The best dealer in the metroplex by far. They take extra care of all there customer and makes sure everything gets done. More

by joneszdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Bill Utter Ford responded

It's great to hear you've had a 5-star experience at Bill Utter Ford. We strive to provide top-notch service and ensure complete customer satisfaction - thanks for the acknowledgment!

July 28, 2023

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Bill Utter Ford is the best dealership in Texas! Professional, courteous and gets the deal done! More

by ScotSWilkinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doyle Chaffin , Ed Sanchez, Denise Wolfe

Jul 31, 2023

Bill Utter Ford responded

Scot, hank you for reviewing Bill Utter Ford! We appreciate your business and support.

March 15, 2023

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Bill Utter Ford in Denton has the best service department in the area. They always keep us informed about our vehicle and makes sure we are taken care of. More

by joneszdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doyle Chaffin, Eddie Church, Claire Jimenez , Denise Wolfe

Mar 16, 2023

Bill Utter Ford responded

We are happy to see that you have had excellent service experiences with us! Thank you for your continued support of Bill Utter Ford and we will see you next time!

December 15, 2022

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Bill Utter service always welcomes me like family and get my needs met perfectly! Staff and sales team are wonderful! More

by shinojosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doyle Chaffin, Danny Morris , Jacee Kiefer

Dec 15, 2022

Bill Utter Ford responded

Thanks for this great review! The team is here to help with any of your service needs. We are grateful to have you as part of the Bill Utter Ford family!

October 24, 2022

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The sales team at Bill Utter Ford has always treated my wife and me with respect and helped us with our purchase. The service dept. has a real team work approach starting with the porters at the entrance More

by 1Discman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Bill Utter Ford responded

Thank you for the great review! We are thrilled to hear that you and your wife had a successful experience working with Danny, Greg, and the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

July 31, 2022

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Doyle was great to work with. He was very personable, friendly and great to work with! Highly recommend!! More

by Mikey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Bill Utter Ford responded

Mikey, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Doyle. Drive safely, and we hope to see you back again at Bill Utter Ford!

March 25, 2022

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Employee Rating

Service rep Danny Morris is the best. He knows his business, takes time to explain everything and answer any questions. He has excellent customer service. More

by WH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doyle Chaffin, Danny Morris

Mar 26, 2022

Bill Utter Ford responded

We want our guests to feel fully informed and confident in the work we're performing at Bill Utter Ford. We're happy to hear that you enjoy working with Danny, and we hope you'll continue to rely on us to take care of all of your future automotive needs!

December 13, 2021

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Employee Rating

Everyone at the dealership has been very good to me. From purchasing a vehicle to service to repairs. Very happy with this dealership that I would rather drive 40 min to visit them than use one close to More

by jessica.huerta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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