Dealership Experience
9 yrs, 10 mos
Industry Experience
9 yrs, 10 mos
26 Reviews
Write a Review26 Reviews of Carina Lopez
November 05, 2024
This is sincerely the worst dealership I have ever been to. I'm tired of them telling me they're trying to get a hold of me when it's in fact I'm the one trying to get a hold of them. I mean when my thir to. I'm tired of them telling me they're trying to get a hold of me when it's in fact I'm the one trying to get a hold of them. I mean when my third party warranty tells me they can't get a hold of a dealer to pay them, there's an issue. No point to talk to Jim or James or whatever his name is. He's just as useless as the two service managers. One month almost to get my speedometer changed out. Couldn't even wash my car, but there's a few more door dings on the passenger side from incompetent valet drivers or technicians? Whichever the carelessness holds no bounds. And of course I have nothing to prove that but I know. Read the other reviews about the damage to people's cars. Called for a shuttle at 9: 30 told it's going to be 30 to 40 minutes. Text my wife after an hour and a half she had to leave work to come get me. Then I get to the front window and I'm told it's $700. Wasn't I waiting for the warranty process? If you have to go to a Honda dealership, do yourself a favor and go to another one. I will never go back to this dealership. More
Other Employees Tagged: Matt Humphrey, Steve Dockery, Jim Schultz, Daniel Martinez, Rachelle Roberts, Johnny Torrez, Jesse Mendoza, Jim Sanchez, Adrian Paredes
August 09, 2023
My review has not changed even with the new faces I see your customer service exceeds my expectation you broke the number scale with your excellent customer service your customer service exceeds my expectation you broke the number scale with your excellent customer service More
Other Employees Tagged: Steve Dockery, Jim Schultz, Daniel Martinez, Johnny Torrez, Jesse Mendoza, Jim Sanchez, Adrian Paredes , Jose Montejano, Sebastian Peronace, Patrick service department 5
February 06, 2023
Great place to take your car for repairs or buying a new car or preowned car or preowned More
Other Employees Tagged: Matt Humphrey, Steve Dockery, Jim Schultz, Daniel Martinez, Rachelle Roberts, Johnny Torrez, Jesse Mendoza , Sebastian Peronace, Kellsea Salais
October 13, 2022
Honda never surprises me with their Supreme service well done guys. They are Dog feindly too love this place. done guys. They are Dog feindly too love this place. More
Other Employees Tagged: Steve Dockery, Daniel Martinez , Jay Garcia, Alan Rodriguez, Guillermo Sandoval
October 01, 2022
Great dealer, easy to talk to people, very good customer service, lots a friendly faces. service, lots a friendly faces. More
Other Employees Tagged: John Awabdy, Kelley Durham, Brandon Shaw, Jose Moreno, Rachelle Roberts, Johnny Torrez, Jesse Mendoza , Sebastian Peronace, Kellsea Salais, Vu, Tom
June 16, 2022
It’s a good dealership, they will work out with you! Good prices. Good customer service! Good prices. Good customer service! More
Other Employees Tagged: Matt Humphrey, Steve Dockery, Jim Schultz, Daniel Martinez, Johnny Torrez , Jay Garcia, Alan Rodriguez, Kellsea Salais, Guillermo Sandoval
April 29, 2022
They were very efficient and quick. I enjoyed their professionalism as well as the enthusiasm. I enjoyed their professionalism as well as the enthusiasm. More
Other Employees Tagged: Steve Dockery, Daniel Martinez , Tony Ayala, Adam Garcia, Jay Garcia, Alan Rodriguez, Guillermo Sandoval
February 03, 2022
Extremely helpful, knowledgeable, and truly care about the customers. They are also quick in response time, never had to wait longer than the time given. the customers. They are also quick in response time, never had to wait longer than the time given. More
Other Employees Tagged: Tony Ayala
January 26, 2022
This dealership has a well organized establishment and they are also friendly with good customer service they are also friendly with good customer service More
Other Employees Tagged: Matt Humphrey, Johnny Torrez , Kellsea Salais