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Cari Simpson
Cari Simpson at Shottenkirk Toyota Granbury
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Cari Simpson

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Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.8
449 Reviews

Dealership Experience

15 yrs, 11 mos

Industry Experience

15 yrs, 11 mos

Languages Spoken

English English

4.8

449 Reviews

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449 Reviews of Cari Simpson

June 14, 2024

Dealership Rating
Employee Rating

Friendly and competent people. I trust the people and like the dealership. Good coffee in the waiting room. More

by GARYC99507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyronne Wells, Moriah Lennington

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Jun 17, 2024

Shottenkirk Toyota Granbury responded

GARY, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

June 07, 2024

Dealership Rating
Employee Rating

They are average. They do not go above and beyond on sales or service. They aren’t bad but not great either More

by Bcvcdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Efrain Eli Rodriguez

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Jun 12, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

June 05, 2024

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Employee Rating

All of the customer service staff, from the person who greets you and finds out what services you need, to the cashier at the end of the transaction, are friendly, professional, and knowledgeable. Also t More

by JONES76048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson, Alex Rodriguez, Mj Davis, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez

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Jun 06, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

May 29, 2024

Dealership Rating
Employee Rating

Moriah is amazing! Definitely visit her if you are bringing your vehicle in for service. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson, Alex Rodriguez, Mj Davis, Brooke Pierce, Moriah Lennington

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May 30, 2024

Shottenkirk Toyota Granbury responded

Anthony, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury . Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 07, 2024

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Employee Rating

Brrok was friendly, knowledgeable and understanding. Fast, smooth just awesome alaround experience. Definitely coming back More

by CARTUNEZ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Pierce

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May 08, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

April 09, 2024

Dealership Rating
Employee Rating

I have both cars serviced there. A 2021 RAV4 and a 2023 4Runner. Garland and the team are always courteous, friendly and knowledgeable. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson, Moriah Lennington

Helpful
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Apr 10, 2024

Shottenkirk Toyota Granbury responded

Dave, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 05, 2024

Dealership Rating
Employee Rating

We have not heard very positive feedback from friends and neighbors about Shottenkirk dealerships, But, our experiences so far have been positive. Keep up the good work! More

by KEVINKAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson, Alex Rodriguez, Mj Davis, Brooke Pierce, Moriah Lennington

Helpful
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Apr 08, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

April 03, 2024

Dealership Rating
Employee Rating

Moriah was awesome! She was very helpful during my service. She kept me informed during the service of everything that was being done. More

by JAPPLE307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson, Alex Rodriguez, Mj Davis, Brooke Pierce, Moriah Lennington

Helpful
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Apr 04, 2024

Shottenkirk Toyota Granbury responded

JAPPLE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 23, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of working with Alex in the service department, and I couldn't be more impressed with his professionalism and expertise. From the moment I arrived, Alex greeted me warmly and to More

by Samrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson, Alex Rodriguez

Helpful
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Mar 25, 2024

Shottenkirk Toyota Granbury responded

Samrae, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 13, 2024

Dealership Rating
Employee Rating

Entire staff was helpful in assisting with communication and explanation of major repairs needed to for vehicle More

by EBANKS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson, Alex Rodriguez

Helpful
Report | Print
Mar 14, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

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