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Cari Simpson
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Cari Simpson
Service Retention Coordinator
Shottenkirk Toyota Granbury
5100 U.S. 377
Granbury, TX 76049
461 Reviews
Dealership Experience
16 yrs, 9 mos
Industry Experience
16 yrs, 9 mos
Languages Spoken
English
461 Reviews
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461 Reviews of Cari Simpson
March 31, 2025
Moriah Lennington is the best! Very nice and accommodating to my needs and time! Service was friendly and inviting! Very nice and accommodating to my needs and time! Service was friendly and inviting! More
by Jerry
Other Employees Tagged: Garland Robinson, Alex Rodriguez, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez, Heather Copeland
March 31, 2025
Moriah and the whole service department at Toyota is great! Would 10/10 recommend! Thank you! great! Would 10/10 recommend! Thank you! More
by Mo642
Other Employees Tagged: Garland Robinson, Alex Rodriguez, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez, Heather Copeland
March 24, 2025
Alex at is fantastic! He goes above and beyond to keep me informed throughout the service process, always providing honest and clear updates. He makes sure I’m in the loop He goes above and beyond to keep me informed throughout the service process, always providing honest and clear updates. He makes sure I’m in the loop every step of the way. If you want a trustworthy and knowledgeable service advisor, Alex is the best! More
by Samrae
Other Employees Tagged: Garland Robinson, Alex Rodriguez
November 05, 2024
On-time, professional, and kept me updated throughout the process. I generally always wait on-site for my car. There is a nice lobby for waiting, with WiFi so I was able to get a bunch of work finished. process. I generally always wait on-site for my car. There is a nice lobby for waiting, with WiFi so I was able to get a bunch of work finished. More
by KENNETH.PEAKE
Verified CustomerOther Employees Tagged: Alex Rodriguez
October 29, 2024
These folks really go out of their way to give you GREAT SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! More
by Paul Denman
Other Employees Tagged: Garland Robinson, Alex Rodriguez, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez, Heather Copeland
October 20, 2024
Did a good job. Neat and clean. Comfy waiting area. No hard upsell of services I didn’t need. Neat and clean. Comfy waiting area. No hard upsell of services I didn’t need. More
by hegna001
Other Employees Tagged: Alex Rodriguez, Efrain Eli Rodriguez
September 22, 2024
I am happy with the purchase except that the discussion was about a different color the whole time I was talking about the truck. As I am not that picky, I can see a customer getting turned off by this tac was about a different color the whole time I was talking about the truck. As I am not that picky, I can see a customer getting turned off by this tactic. I had a great experience with Finance and Service Department. After driving the vehicle from Toyota I am still learning the trucks different Features. Since Both my wife and I are handicap features for this model could have been offered As secure Side Steps. I still enjoyed the people at the facility and will be back again. More
by LJHAMMONS
Other Employees Tagged: Garland Robinson, Alex Rodriguez, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez
September 19, 2024
Eli Rodriguez was GREAT! Explained my services and recommendations. He even worked with me on pricing! Explained my services and recommendations. He even worked with me on pricing! More
by Jerry
Other Employees Tagged: Garland Robinson, Alex Rodriguez, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez
August 16, 2024
Very good dealership I was very satisfied with everything and the staff is very professional and they are very nice people I enjoyed working with them and the staff is very professional and they are very nice people I enjoyed working with them More
by SUSAN8528
Other Employees Tagged: Garland Robinson, Alex Rodriguez, Brooke Pierce, Moriah Lennington
August 08, 2024
I recently had the pleasure of working with Eli Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed and well-informed about the process. Eli was incredibly knowledgeable, taking the time to explain all the details of the recommended services and ensuring I understood my options. There was no pressure, just clear, honest advice that helped me make the best decision for my vehicle. What impressed me most was Eli’s communication throughout the entire service. I was kept updated on the status of my car, and any additional work needed was thoroughly explained before proceeding. This transparency built a level of trust that I deeply appreciate. When I picked up my car, it was ready on time, and Eli Rodriguez went over everything that had been done, answering any lingering questions I had. The entire process was seamless, and I left feeling confident that my car was in great hands. Overall, Eli exemplifies excellent customer service. I would highly recommend [him/her/them] to anyone looking for More
by Danny
Other Employees Tagged: Garland Robinson, Alex Rodriguez, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez
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