Cameron Myers

Bought a preowned car as is during the sales process the salesperson cam said he would give us a second key and also patch a chip in the windshield. He did not have the second key because he said another sa salesperson cam said he would give us a second key and also patch a chip in the windshield. He did not have the second key because he said another salesperson had it. When I called the next day for an update on the key and also pointed out. The windshield wasn’t done. Cam was not there and I had to speak with Kendrick. Kendrick was aggressive and almost combative and kept telling me what he wouldn’t do. After my persistence, he sent someone to my house to fix a chip in the windshield and agreed to give me a second key. I made an appointment to pick up the second key. I met with Cam again and he said it would take about an hour. After waiting for almost 2 hours I asked for an update and they hadn’t started yet so I had to chase down Kendrick to get some action. They then agreed to move me to the top of the line and it took about 3540 minutes to complete it. The post sales experience was absolutely horrible. More

by marcblock Verified Customer Verified Customer

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