Cameron (Big Mac) McDonald

No hassle , wasn't up there all day. The salesmen all seemed knowledgeable and punctual. Nice place 2 do business The salesmen all seemed knowledgeable and punctual. Nice place 2 do business More

by samuelwillis77 Verified Customer Verified Customer

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Service Department Experience - A Letdown After some Years of Loyalty I’ve been a loyal customer of this dealership—I’ve purchased two vehicles here and referred six other people, all of whom bought Years of Loyalty I’ve been a loyal customer of this dealership—I’ve purchased two vehicles here and referred six other people, all of whom bought cars. I’ve always had an excellent experience on the sales and finance side—truly 120%. They’ve consistently treated me with care and respect. Unfortunately, I can’t say the same for the service department. I brought my vehicle in for a computer error, which was fixed efficiently. While it was there, a recall was addressed as well—something I agreed to because it was necessary and covered. After picking up my car, I immediately noticed the engine felt different—stuttering, hiccupping, and a strong antifreeze smell. Later that day, antifreeze was leaking everywhere, and I had to have the car towed back to the dealership. I was told the part that failed had “nothing to do with the recall,” which I don’t believe is fully accurate. It’s all connected to the same system. Regardless, I was made to pay entirely out of pocket for that first repair—no accountability was taken. Then, after that was repaired, a second leak was discovered. This time, I was only charged for parts while labor was covered—but I still believe that at minimum, both situations should have been split 50/50. Given the timing and the nature of the issues, I feel the dealership should’ve taken full responsibility. Two weeks later, my car is still not running right—it’s hiccuping, misfiring, and I still smell antifreeze. And through all of this, no effort was made to offer compensation for a rental car, which is critical for me because I rely on my vehicle for my business. Every day without it costs me money. What’s most disappointing is how I felt dismissed. The service manager brushed me off, and I felt like my loyalty, referrals, and long-standing relationship meant nothing. It’s disheartening, especially when the sales and finance team have always treated me like family. I expected better. I needed transparency, accountability, and support—not indifference. More

by rwoodson27 Verified Customer Verified Customer

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Team cut me a good deal on my truck and Big Mac took care of me. Thanks Hayes! of me. Thanks Hayes! More

by james.szendel Verified Customer Verified Customer

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Great sales people, everyone super friendly working hard for the customers. Looking forward to going back. for the customers. Looking forward to going back. More

by wmdaviddavis Verified Customer Verified Customer

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Cameron(Big Mac) was an excellent salesperson and I felt no pressure to buy but the deal was so good I had to pull the trigger. Ask for Big Mac! no pressure to buy but the deal was so good I had to pull the trigger. Ask for Big Mac! More

by BigMac lover Verified Customer Verified Customer

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Price was as advertised, and they did not try to pressure us into buying any extras. We worked with Cameron “Big Mac” Mcdonald, and he was a pleasure to do business with. us into buying any extras. We worked with Cameron “Big Mac” Mcdonald, and he was a pleasure to do business with. More

by cwcooper3 Verified Customer Verified Customer

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Great experience. Dealership was clean and well equipped to meet my needs. Cameron was extremely knowledgeable, answered all my questions, and made the process painles Dealership was clean and well equipped to meet my needs. Cameron was extremely knowledgeable, answered all my questions, and made the process painless. More

by jereynolds008 Verified Customer Verified Customer

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My purchase experience with the team at Hayes could not have been better. From initial contact, to financing, to delivery, everyone there provided top-notch service. I managed to get my hands on a lim have been better. From initial contact, to financing, to delivery, everyone there provided top-notch service. I managed to get my hands on a limited edition King Daytona Hellcat Charger from them. Cameron McDonald was my salesman, and he was straightforward and honest throughout the whole process as was Magdalena Babiarz in finance. The price was very fair and competitive, and the customer service was excellent. I would definitely recommend this dealership without reservation. More

by Mike H. Verified Customer Verified Customer

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Great car buying experience. I was in and out the same day. I definitely recommend this dealer. I was in and out the same day. I definitely recommend this dealer. More

by Mike Knight Verified Customer Verified Customer

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