Caleb Rowden

Purchased 2023 Yukon. Worked with Caleb in Sales and he worked with me to get the numbers to work. Drove all the way from South Louisiana and the entire team was amazing Worked with Caleb in Sales and he worked with me to get the numbers to work. Drove all the way from South Louisiana and the entire team was amazing! The treated me very well and I will say it’s one of the best experiences purchasing a vehicle that I have ever had. Thank you Caleb and Eric in Sales and sales manager John and business manager John. Nothing bad to say about any one of them! All part of the best experience! It was worth the 10 hour drive! God Bless Caleb Campbell More

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I went to this dealership to buy a truck I saw. After test driving I agreed on a price and trade deal with the salesman and told them to run credit for financing. The salemans came back with financ After test driving I agreed on a price and trade deal with the salesman and told them to run credit for financing. The salemans came back with finance the offer, but the price on the buyer order has went up by $351. He said they had forgot to put a tag fee on it, but did not bother to come tell me before they ran my credit. The financing they offered was way higher than what I had been pre-approved for at my bank. They said I could just go get the loan at my bank. I asked if they could bring the price back to what I had agreed upon since the had already ran my credit and was told no. At first I said I wasn't sure I was going to go for it since they changed the price, but ended up calling the bank and got the documents sent to ge the loan. I called the salesman soon after I left to let him know I was buying the truck and had him send the title image to my bank for my loan. I set up a time to come the next day to purchase the truck. While I was at my bank picking up the check the salesman texted me and told me they were showing thay truck to someone else. I told.gim I was on my way with the check and asked if I was still going to be able to buy it. He would never give me a straight answer and dragged me along to come there and wait around. I come to find out they indeed never intended on letting me buy the truck if the other customer came to an agreement because I was there before they even got a price negotiated, but I was still not given an opportunity to buy the truck. They were keeping me around to use as negotiation tactic against the other customer and just as a back up buyer even though I was the original buyer. More

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Lou Fusz was an easy pleasant experience when purchasing my new car. It was my first time buying a Buick and Caleb, our salesman was outstanding in so many ways. He was personable, knowledgeable and not p my new car. It was my first time buying a Buick and Caleb, our salesman was outstanding in so many ways. He was personable, knowledgeable and not pushy. Even after the sale I needed help getting our licenses because they had not come and he immediately took care of the issue for me, even though I don’t think it was his responsibility. I can’t say enough nice things about Caleb and highly recommend him and the dealership. Kristi also did a fantastic job showing me all the features of the car. She was a gem with her patience and kindness,towards me. Thank you Lou Fusz for these two top notch people of yours that I was blessed to get to work with that day. More

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Fusz sold me a MULTIPLE THOUSANDS OF DOLLARS extended service plan that is dealership specific to their location at $0.00 deductible, or I have to pay a $200.00 deductible at my hometown dealership. T service plan that is dealership specific to their location at $0.00 deductible, or I have to pay a $200.00 deductible at my hometown dealership. They knew full-well that I was from out of state. They knew I would have any needed work performed at my local hometown dealership, having explained it to them several times. I don't remember discussing "DISAPPEARING" terms during any and all of that conversation, seeming to only have been informed of the Benefits of the ESP, and none of the downside as written, by way of taking the vehicle to my local dealership, and having to pay that deductible. This was done during the chaos of trying to process overwhelming amounts of new information coming from several people on several fronts all at once, totsl mentsl CHAOS! I personally feel 100% like this is trickery, and the warranty needs to be transferred to my local dealership WITH -0- deductible terms!!!!! More

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Caleb Rowden and the team at Lou Fusz Buick are very professional, it was an easy process to buy our new Buick, I am a repeat customer and really appreciate the knowledge of the sales and finance folks professional, it was an easy process to buy our new Buick, I am a repeat customer and really appreciate the knowledge of the sales and finance folks @ Lou Fusz. More

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Our salesman Caleb Rowden was amazing. Very patient & helpful with dealing with senior citizens. He spent a lot of time with us, which I was grateful for. I would definitely refer other c Very patient & helpful with dealing with senior citizens. He spent a lot of time with us, which I was grateful for. I would definitely refer other customers to him. More

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We had one of the best experience in buying a vehicle with Caleb. Thanks so much. We really love our new car. with Caleb. Thanks so much. We really love our new car. More

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Excellent buying experience for me. Would highly recommend my salesperson Caleb Rowden to others. Very professional and very knowledgeable of the vehicle. I was introduced to the entire Would highly recommend my salesperson Caleb Rowden to others. Very professional and very knowledgeable of the vehicle. I was introduced to the entire management staff and felt appreciated as a customer. A+ rating for the entire team. More

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Working with this dealership was a nice change from the norm. Caleb was super friendly and personable, not like the typical salesman. Everything was nice and simple. He had the car ready to test drive when norm. Caleb was super friendly and personable, not like the typical salesman. Everything was nice and simple. He had the car ready to test drive when I got ther and even had the seat heaters and steering wheel warmed up! Would highly recommend this this dealership to my friends and co-workers. More

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Caleb was quick and helpful to find the right car for our family and did everything possible to make the deal happen. Highly recommend Caleb and the Lou Fuz team. family and did everything possible to make the deal happen. Highly recommend Caleb and the Lou Fuz team. More

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