Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis | Page 129

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.8
1,297 Reviews

Dealership Experience

10 yrs, 6 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

4.8

1,297 Reviews

Write a Review

1297 Reviews of Caitlin Landis

October 10, 2018

Dealership Rating
Employee Rating

Professional Efficient Great experience, Service efficient and quick. Appointment online a plus and communication and reminders timely. Would have liked to get the coupons t More

by putt4doe316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2018

North Penn Mazda responded

Thank you for the review! We appreciate you taking the time to share your experience with us. As for the coupons, if you download the My Mazda App on your phone there are always coupons listed that you can use. If you have any questions please don't hesitate to let me know! -Amanda Young

October 05, 2018

Dealership Rating

Very courteous... problem not solved The check-in / check-out process was courteous and generally okay. The link to a video was nice, but a little overkill for my small service -- getti More

by WALSHJ07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

North Penn Mazda responded

I apologize that you are still having an issue. If there is anything we can do please let Catie or myself know. We want to get it remedied for you as soon as we can. -Amanda Young

Oct 17, 2018

North Penn Mazda responded

I apologize that you are still having an issue. If there is anything we can do please let Catie or myself know. We want to get it remedied for you. -Amanda Young

October 05, 2018

Dealership Rating
Employee Rating

Friendly staff and great service. The service was quick and staff were attentive to my car needs. The dealership kept me updated on my tire service and provided appropriate feedback on More

by WILLIAMSTEINHAUSER42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2018

North Penn Mazda responded

We appreciate you taking the time to share your experience. We hope you are enjoying those new tires! Thank you again. -Amanda Young

October 03, 2018

Dealership Rating
Employee Rating

Regular Service Appointment Once again, another pitch perfect service appointment. Everyone at the Colmar Service Center has always been most accommodating and timeliness is exce More

by Rjz1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young

Oct 04, 2018

North Penn Mazda responded

We greatly appreciate the kudos! Our service team strives to make each experience the best for our customers. -Amanda Young

October 03, 2018

Dealership Rating
Employee Rating

more great service from a great dealership The service was performed by a great crew on the 3rd Mazda I have owned from this dealer since the 1990s. They take care of the cars so they last a lo More

by Northpennfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young

Oct 04, 2018

North Penn Mazda responded

Thank you NorthPennFan for the positive review. Our job is to make sure your cars last as long as you need them to...while giving you the best experience!-Amanda Young

October 02, 2018

Dealership Rating
Employee Rating

Fantastic! Great experience. Caitlin and Kathy were very helpful in getting me up to date on some necessary documentation that I was missing or that had expired. More

by ANNETTE.RIEGEL
Recommend Dealer
Yes
Oct 04, 2018

North Penn Mazda responded

Thank you for taking the time to share your experience Annette. Our team is here to help in any way we can!-Amanda Young

October 01, 2018

Dealership Rating
Employee Rating

awesome! The service crew at North Penn Mazda is just plain Awesome! They take care of you with ease. They know your name and they process your service as fas More

by MA.RIOTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Oestreich, Amanda Young , Mike Fontaine, Kyle Neith

Oct 01, 2018

North Penn Mazda responded

Thank you for the review Riotto's! We appreciate having you as a loyal North Penn Mazda customers! - Kyle and Amanda

September 26, 2018

Dealership Rating
Employee Rating

They make it easy for me to care for my car I appreciate that there is no hassle or pressure from this dealer. They are informative, professional and courteous. This is the first dealer I’ve u More

by KDIPANGRAZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2018

North Penn Mazda responded

We appreciate your feedback and look forward to your next visit!-Amanda Young

September 25, 2018

Dealership Rating
Employee Rating

EXCELLENT SERVICE!! The service team of North Penn Mazda are fantastic! I had a flat tire on a Saturday and they were able to get me in that day to have it fixed.. Katie More

by HOLLAND2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2018

North Penn Mazda responded

We are always here to help you! Thank you for taking the time to let us know about your experience.- Amanda Young

September 25, 2018

Dealership Rating
Employee Rating

Routine Maintenance and Repairs to our two Mazda 3's North Penn Mazda's Service Dept service reps, mechanics & techs have been great to work with in handling all of our service issues. For several years More

by Bob & Doris D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, Amanda Young , Will in Service also a real Gentlemen when working with customers

Sep 27, 2018

North Penn Mazda responded

Thank you Bob! We are glad to help whenever you need it. -Amanda Young

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