Cailyn Dacus
Cailyn Dacus at Toyota of Easley

Cailyn Dacus | Page 3

Service Advisor

Toyota of Easley

5643 Calhoun Memorial Hwy
Easley, SC 29640

Contact Me
4.7
98 Reviews

Hi, I’m Cailyn, Service Advisor here at Toyota of Easley. I was born and raised in Honea Path, SC, and I bring a strong work ethic, a passion for helping others, automotive knowledge to our team. Whether you're in for routine maintenance or a major repair, my goal is to get your vehicle back on the road quickly and keep it running at its best. I’ve been working for Toyota of Easley almost two years—but I bring over a decade of customer service experience to the table. My top priority is making sure your visit is smooth, straightforward, and that your vehicle gets the attention it deserves to stay safe and reliable on the road. Outside of work, I’m an avid outdoorsman. You’ll often find me hunting, fishing, off-roading, or racing either 4wheelers or cars on the weekends with my boyfriend. I’m also a proud dog parent to four American Bullies who are truly my babies. And if it’s football season aside from Whitetail hunting, you can bet I’m cheering on my Clemson Tigers—Go Tigers!

Dealership Experience

2 yrs, 9 mos

Industry Experience

2 yrs, 9 mos

4.7

98 Reviews

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98 Reviews of Cailyn Dacus

April 23, 2026

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Employee Rating

Always a good experience at Toyota of Easley! I do not take my vehicle anywhere else. More

by Kim.Flory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antoine Hill

Apr 24, 2026

Toyota of Easley responded

We appreciate your business, Kim.

April 23, 2026

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Employee Rating

I did not have a good experience. I went to Toyota of Easley to replace all 4 tires of my car and when I left the service building, I noticed that one of my wheel center caps was mis More

by cubillanjose30
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Apr 23, 2026

Toyota of Easley responded

Good afternoon and thank you for bringing this to our attention, and I’m sorry for the frustration this situation caused. We’ve since had the opportunity to connect with you directly and have scheduled a visit to replace the missing center cap at no cost. We appreciate you giving us the chance to make this right. That said, the lack of communication during your initial visit is not in line with our standards at Toyota of Easley, and I am addressing this with our team to ensure it doesn’t happen again. We look forward to seeing you at your upcoming visit and providing a better experience. Thank you again for your feedback.

April 07, 2026

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Staff was professional and helpful. Staff moved me through the process and waiting time for repair was less than an hour. More

by edwardjones535
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 07, 2026

Toyota of Easley responded

Thank you so much, Mr. Jones. We appreciate you choosing Toyota of Easley to service your vehicle.

April 06, 2026

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The repair was done on time and correctly. I was very pleased with the workmanship. More

by kcrouse98
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacinda Beaudoin, Kevin Biddle

Apr 06, 2026

Toyota of Easley responded

Thank you so much. We appreciate your positive feedback.

April 01, 2026

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Our service was completed quickly and professionally. Cailyn is excellent, very thorough and great with communication! More

by michellepwaller
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Workmanship
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Recommend Dealer
Yes
Apr 01, 2026

Toyota of Easley responded

Thank you, Michelle. We are so happy to hear that Cailyn was great to work with. We appreciate you allowing us to service your vehicle.

March 26, 2026

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Thank you for taking care of my vehicle would recommend this dealership to anyone for professional service on their Toyota More

by C. D.
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Recommend Dealer
Yes
Mar 26, 2026

Toyota of Easley responded

It's our pleasure! Thank you for the recommendation.

March 17, 2026

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Employee Rating

Service fit me in for a new battery. In and out very quickly.great service. More

by sbgoehring
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 19, 2026

Toyota of Easley responded

It was a pleasure helping you. Thank you for leaving a review.

March 15, 2026

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I had an excellent experience with the service department at Toyota of Easley, and I especially want to recognize Service Advisor Cailyn Dacus for the outstanding way she handled my recent visit. I take t More

by grafixguy
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Workmanship
Service Time
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Recommend Dealer
Yes
Mar 15, 2026

Toyota of Easley responded

Thank you for your positive response regarding Cailyn’s recommendation to hold off on completing the brake fluid exchange at this time. Our goal is never to sell services that are not yet necessary. Instead, we focus on providing honest recommendations based on your vehicle’s current condition and manufacturer guidelines. By doing so, we aim to give you the information you need to make informed decisions about the care and maintenance of your vehicle. We truly appreciate your trust in our team and your willingness to consider our recommendations. Building long-term relationships with our customers through transparency and integrity is very important to us. If you ever have any questions about your vehicle’s maintenance schedule or recommended services, please don’t hesitate to reach out. We are always happy to help. Thank you again for your understanding and for choosing us to assist with your vehicle’s care. We hope you have a wonderful day.

March 11, 2026

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Excellent service. Completed on time. Excellent communication. The horrible experience on my last visit must have been a one off experience. More

by wizardfarms
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Recommend Dealer
Yes
Mar 12, 2026

Toyota of Easley responded

Thank you for giving us another chance. We appreciate your business.

March 09, 2026

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Employee Rating

While it took a bit longer to complete the recall on my vehicle, the staff were professional and accommodating anf the waiting room was comfortable. More

by matonispetrina
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacinda Beaudoin

Mar 10, 2026

Toyota of Easley responded

We appreciate your patience during the recall. Thank you for your feedback.

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