Jarred Anderson

Was told I had to wait hours for my car to even be diagnosed, even though I made an apt. Was told there were several “big jobs” they had to do before they could even look at my car. I decided to leave diagnosed, even though I made an apt. Was told there were several “big jobs” they had to do before they could even look at my car. I decided to leave. Asked them to bring my car to the front, so I could leave. Once I reached the hwy, I noticed my hood was not latched and kept blowing up, which really scared me that I wouldn’t be able to see if my hood came all the way up and block my line of sight of the road. Spoke to the service manager, it sounded like excuse after excuse. He made it out like I should know how every business is run. I was not happy whatsoever with this customer service and lack of safety procedures I received on this day. More

by amandaholder120 Verified Customer Verified Customer

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The service department at this dealership is why we have been there for 26 years been there for 26 years More

by babiqrn Verified Customer Verified Customer

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Toyota of Easley tooked care of me in a fast and professional manner, Thank You Toyota of Easley professional manner, Thank You Toyota of Easley More

by jramos3602 Verified Customer Verified Customer

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The experience began well. However, I did not get any notification or explanation why a routine service would take at least five hours. I have a total of 3 Toyota vehicles an However, I did not get any notification or explanation why a routine service would take at least five hours. I have a total of 3 Toyota vehicles and have been a customer for probably 20 years or more and I have never had such a negative experience. The people I have known over the years were very nice. They remembered me and were very friendly. Typically, if they were serving me they would come and let me know if there was an issue or reason for a delay. But they were not in charge of my visit. I doubt they realized how long I had been there. I am still quite frustrated and concerned about the experience. I was told that I needed 4 new tires. There was no other information provided about the tires. Like I said, I have been a loyal customer for many years; but honestly, I am considering if I need to try another service provider next time. More

by cherylpatterson235 Verified Customer Verified Customer

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I’ve always had a great experience at Toyota of Easley from the sales staff and service areas. from the sales staff and service areas. More

by barry28712 Verified Customer Verified Customer

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Professional and timely. All service people were knowledgeable and helpful. Recommend this service center. Purchased my car here and drive from simpsonville for service All service people were knowledgeable and helpful. Recommend this service center. Purchased my car here and drive from simpsonville for service More

by THIGHAM Verified Customer Verified Customer

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polite , fast and friendly on time service looks like the new area will be great new area will be great More

by oyollc18 Verified Customer Verified Customer

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Toyota of Easley always provides great customer service. Everyone is always so kind and helpful. Everyone is always so kind and helpful. More

by lauraAce Verified Customer Verified Customer

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Got me in early, as A got there earlier than originally expected and before my appointment time. Requested services performed. Greeter and service advisors were friendly. expected and before my appointment time. Requested services performed. Greeter and service advisors were friendly. More

by KEITH Verified Customer Verified Customer

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Very good ,and very quick. They did a excellent job.you have excellent service and we had a good experience They did a excellent job.you have excellent service and we had a good experience More

by CHANDASECRIST55 Verified Customer Verified Customer

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