CRISTINA BENITEZ

Customer service was great. Very helpful and kind environment. I’d definitely come back to service my car again. Very helpful and kind environment. I’d definitely come back to service my car again. More

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Fast service, friendly. Very knowledable and helpful. Made me aware of all issues of my car and helped Very knowledable and helpful. Made me aware of all issues of my car and helped More

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great service writer- listened to my concerns and recommended the appropriate service. My car was ready in the appointed time and even got washed...bonus deal recommended the appropriate service. My car was ready in the appointed time and even got washed...bonus deal More

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Yuri Sanchez has always help my with service needs since 2012 and has always being very professional and kind 2012 and has always being very professional and kind More

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Cristina Benitez is a very knowledgeable, professional and friendly service advisor. Thiat gives great customer service and I have come to trust her for the service of my vehicle. She let's me know what s and friendly service advisor. Thiat gives great customer service and I have come to trust her for the service of my vehicle. She let's me know what service is due and helps me prioritize the work I have done to my car. She is a good communicator in that she keeps me updated with my vehicles progress and gives me good estimates on completion time. I wait for my vehicle when I take it to Kia of Carson because they have a comfortable waiting area with chairs, tables, tv, wifi internet and vending machines. More

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Christina has been working with us for over 2 years with the various issues my car has experienced. She has been nothing short of amazing in making sure we are always taken care of. She always calls to upda the various issues my car has experienced. She has been nothing short of amazing in making sure we are always taken care of. She always calls to update us on the car- provides timely responses and goes above and beyond for us. Our car has had to be kept by the dealer for sometimes montjs at a time and Christina always made sure to keep us in the loop. We no longer live in the area but continue to work with Christina because of her excellent customer service, More

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Service was excellent. Was promptly greeted and the oil change was quick. Cristina was very helpful with the whole process. Was promptly greeted and the oil change was quick. Cristina was very helpful with the whole process. More

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My experience with Cristina Benitez and Carson of Kia has been nothing short of spectacular. Kia of Carson is not the closest Kia dealership to my home, but it is the only Kia dealership that I do (and wil been nothing short of spectacular. Kia of Carson is not the closest Kia dealership to my home, but it is the only Kia dealership that I do (and will continue to do) business with. The dealership is a little shy of 20 miles from my home, but the great customer service that I receive is absolutely worth taking the drive. The service department, especially Cristina, is always professional, attentive, honest, and friendly too, when I need service/maintenance on my vehicle, or even when I just have questions. They are also very accommodating with scheduling appointments and they make everything very smooth and easy through the use of things like sending status updates via text, as well as allowing for payments to be made through the website or link sent via text. They are very thorough with the videos of the inspections that are sent and the documentation that is sent. As a woman, I feel safe dealing with Kia of Carson. I also love that they will drop me off and pick me up from the mall while I wait for my vehicle. I truly appreciate the service that I receive from Cristina Benitez and at Kia of Carson. More

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Christina has been a god send she has truly gone out of her way to help me ❤️ she has been my advisor for a couple of years now ❤️she gets a 5 star from me her way to help me ❤️ she has been my advisor for a couple of years now ❤️she gets a 5 star from me More

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Cristina and KIA made my service experience great. She was responsive and thorough in handling all aspects of needs. She was responsive and thorough in handling all aspects of needs. More

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