CJ Slitas

DCH Paramus Honda Unscrupulous Rip Off Artist AVOID AT ALL COST After a lengthy test drive and expressing readiness to purchase an SUV, we encountered several issues with the dealership: Pricing Dis ALL COST After a lengthy test drive and expressing readiness to purchase an SUV, we encountered several issues with the dealership: Pricing Discrepancy: The initial price quoted was $2,500 above the sticker price. When we pointed this out, they claimed it was a mistake. Negotiation Attempts: We asked for a price reduction and additional incentives. Their offer was limited to two oil changes, which we found inadequate. Trade-In Valuation: The dealership's initial offer was only 20% of our car's actual worth. We presented a higher purchase offer from CarMax for comparison. The dealership slightly increased their offer but remained significantly below CarMax's valuation. Manager Intervention: A Unscrupulous Rip Off Artist Manager joined the negotiation, presenting an even lower trade-in offer that was already offered. He incorrectly stated they had met all our requests. When we disagreed, he imposed a 24-hour limit on the trade-in offer. Documentation Refusal: The manager withheld the paperwork containing our offer details. He refused to let us keep the information despite the potential $50,000 purchase. Unprofessional Conduct: The ignorant full of himself manager stated they didn't need our business. In response to this behavior, we decided not to proceed with the purchase. This experience highlights questionable sales tactics, poor customer service, and a lack of transparency in the dealership's practices. AVOID AT ALL COSTS. DON'T DO BUSINESS WITH DCH Paramus Honda More

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I just purchased a vehicle from this dealership, they said how great they are and how well they treat customers, yet they scratched the whole side of my vehicle, never disclosed it, and when they tried m said how great they are and how well they treat customers, yet they scratched the whole side of my vehicle, never disclosed it, and when they tried making things "right" after they knew about the damaged THEY did, they treated me terribly. Stating there would be a check in the mail with tracking and it would be at my house in my hands within 72 hours. Come to find out they did not even send it and I have to fight with them over the "answer" to the problem! Which won't even cover half of the repairs!!! Do NOT do business with this place. They rush you in and out and brag about selling 700 cars a month, they should worry more about presentation and how the treat the customers more than the money in their pockets!! More

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My salesperson did everything in his power to make the experience a positive one. Nice to be treated with kindness. Thank you Jermaine Wilson! experience a positive one. Nice to be treated with kindness. Thank you Jermaine Wilson! More

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They are very helpful. Finance manager, sales rep and general Manager. Very happy to work with them Finance manager, sales rep and general Manager. Very happy to work with them More

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Was very helpful very very clean the sales persons was very helpful and polite and professional! very helpful and polite and professional! More

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Great sales and service team. Did a test drive, checked availability, I told them I like what they have .. then they moved and made things possible. Great experience from a great Did a test drive, checked availability, I told them I like what they have .. then they moved and made things possible. Great experience from a great team. Special mention to Alex Bernabe. I was not mistaken to engage this strong Honda dealership. Many more cats to come. More

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Had a excellent experience with DCH Honda, they have a great staff who help me find exactly what I wanted great staff who help me find exactly what I wanted More

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Salesman Greg Sims. was very much helpful throughout process.👍😊also finances were very good rates give me.i thank you Paramus DCH Honda was very much helpful throughout process.👍😊also finances were very good rates give me.i thank you Paramus DCH Honda More

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Smooth transaction. No hidden fees and transparent with money. Jae Ko was my sales person. He was a big help for me to get the car purchased with my trade in. Good deale No hidden fees and transparent with money. Jae Ko was my sales person. He was a big help for me to get the car purchased with my trade in. Good dealer More

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Great customer service and they do honor their commitment to customers. Sales representative was great to customers. Sales representative was great More

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