CHRIS SCHROEDER

I purchased a “certified” Pre-Owned vehicle - 2021 Tundra. The windshield washer doesn’t work. The reservoir drains out a few minutes after filling and doesn’t work even when you’re filling it. This m Tundra. The windshield washer doesn’t work. The reservoir drains out a few minutes after filling and doesn’t work even when you’re filling it. This makes me wonder what else wasn’t checked. I’m not very happy about this. More

by danadukesr Verified Customer Verified Customer

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They are an incredible team! I am very grateful for everything they did for me. Happy in my new car! I am very grateful for everything they did for me. Happy in my new car! More

by Adriana Florido Verified Customer Verified Customer

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Typical used car dealership with deceptive practices and false & misleading deals. Still waiting for an appointment to address detailing of vehicle and addressing of chips and scratches that were promised a false & misleading deals. Still waiting for an appointment to address detailing of vehicle and addressing of chips and scratches that were promised as the time of sale. Follow-up after the sale has been lousy and had to have car looked at my other service/repair shop. More

by nacv2 Verified Customer Verified Customer

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In summary: price is good, cars are ok, service terrible, experience very bad. It took me about 13hrs plus driving time to buy 2 cars. Price was they were good, although a lot of hidden costs that increase experience very bad. It took me about 13hrs plus driving time to buy 2 cars. Price was they were good, although a lot of hidden costs that increase from the published to final price. Worst part was the SUV I bought, that supposedly included microbial and deep disinfectant, had a bug infestation (tine spiders I believe), and when I called couple of days after to get help on it, I never got an answer. More

by Luis Verified Customer Verified Customer

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Chris and Marcos really helped my find my SUV that I wanted. They went above and beyond just for me. I would definetly recommend Al Hendrickson. wanted. They went above and beyond just for me. I would definetly recommend Al Hendrickson. More

by tamauricepierce Verified Customer Verified Customer

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They have nice people working there to help you find what you’re looking for. you’re looking for. More

by abshone Verified Customer Verified Customer

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Amazing guys, stayed late to get the deal done. Would recommend to anyone in need of a car. Would recommend to anyone in need of a car. More

by ejane92 Verified Customer Verified Customer

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I don't know where to start, I'm still processing my experience, our sales person Chris was nice, then Luther the sales manager came and explain to me everything about the car, the car on line display experience, our sales person Chris was nice, then Luther the sales manager came and explain to me everything about the car, the car on line display a price of $22,299, then they added so many things, example the rims for $1800, (photo online shows the vehicle came with those especific rims, Luther didn't give me an explanation, he said the rims were add ons), a mandatory dealer package fee for $2995, they added gap insurance without mentioning for $1200, and an extended warranty for $2995. I didn't even know what my final number was, just my monthly payment, Marcos the financial manager said it was a good deal, don't play with your money he said, and then I signed, I didn't get a break down, I felt rushed and mislead. I just realized everything that it was added, when i came home and open the UBS, (my final number was $30k), the warranty was mandatory because the bank asked for it, that's what Marcos said, (I just read, you are not required to buy gap insurance, extended warranty or credit insurance), red flags everywhere, I feel so disappointed, they didn't even give me a full tank, only 10 miles worth of gas, one key fob, no mats for my car, just sad. I will not recommend this dealership to anyone. More

by JOHNCA305 Verified Customer Verified Customer

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Christopher was very helpful in getting me the car I wanted. He did and excellent job and we made the deal. Great Salesman's wanted. He did and excellent job and we made the deal. Great Salesman's More

by robl66 Verified Customer Verified Customer

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Drove 3 hours to do business with Evan Lemmons. This team is well worth with my time and travel. Transaction was done swiftly all information was conveyed correctly before I made the journey. Th This team is well worth with my time and travel. Transaction was done swiftly all information was conveyed correctly before I made the journey. The car was ready, clean, safe to drive. I feel this company gives honest information via the phone and email. Evan Explained all my options clearly in the financial department. Highly recommend this individual and company he represents. Thank you More

by GERRY4883 Verified Customer Verified Customer

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