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CHRIS PENNINGTON
CHRIS PENNINGTON at Jim Ellis Buick GMC Atlanta
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CHRIS PENNINGTON

Service Advisor

Jim Ellis Buick GMC Atlanta

5862 Peachtree Blvd.
Atlanta, GA 30341

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4.9
43 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

Languages Spoken

English English

4.9

43 Reviews

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43 Reviews of CHRIS PENNINGTON

January 28, 2025

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Employee Rating

The service that I had was excellent. he was very professional and courteous.good job. More

by PRESTON.MATHIS2
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Bishop

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Feb 01, 2025

Jim Ellis Buick GMC Atlanta responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 23, 2025

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Employee Rating

It was a very fast turn as for as getting my car repaired. I love getting the video on what took place and how the mechanic explained everything in Great deals. I was very pleased for the end resul More

by SM_CANION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Jim Ellis Buick GMC Atlanta responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC

January 23, 2025

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Employee Rating

It was a very fast turn as for as getting my car repaired. I love getting the video on what took place and how the mechanic explained everything in Great deals. I was very pleased for the end resul More

by SM_CANION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 21, 2025

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Quick and easy, the service department kept me informed and returned my vehicle very quickly. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience!

January 21, 2025

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Employee Rating

I was able to make an appointment for the next day and all the work was done with expedience. The bill was large, but the service dept. honored the discount tickets I had previously received, so I was sat More

by IBROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwyane

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Jan 24, 2025

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

January 17, 2025

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Employee Rating

Insanely high labor rates. . 730 appt ..didnt leave until 11.. they made me pay for a new part that was revised under a service bulletin More

by keenan.wiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 21, 2025

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 09, 2025

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Employee Rating

Excellent service as always. Friendly staff, quick turnaround, and my car runs perfectly. Highly recommend! More

by Jbclark29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Jim Ellis Buick GMC Atlanta responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

January 09, 2025

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Very pleasant advisor and nice waiting area. wait time was exactly as promised. Very satisfied. More

by TCOLE4238
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Jim Ellis Buick GMC Atlanta responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

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Experimented team, very helpful. Schedule of the maintenance was on time. Great communication and updates via texts. Very nice and comprehensive report with pictures at the end o More

by ziad.abou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Jim Ellis Buick GMC Atlanta responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2024

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Employee Rating

Good overview of potential issues with truck after hitting deer. Liked the video walk through by service technician. More

by Rodger Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Jim Ellis Buick GMC Atlanta responded

Rodger, thank you for taking the time to let us know how we did. We hope you have a great day!

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