CARLOS LOPEZ

I’ve gotten my maintenance done at this location for a couple years now. It was called cowboy toyota before and it is now under new ownership I believe. Now under new management I’ve gotten the service do couple years now. It was called cowboy toyota before and it is now under new ownership I believe. Now under new management I’ve gotten the service done again on my 4 runner and with that the worst experience ever at a dealership service center. More

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Everyone in the dealership is always helpful and nice to everyone that comes into this location. everyone that comes into this location. More

by Sherritasmothers Verified Customer Verified Customer

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muy buen servisio pena muy atento muy comunicativo y Profesional es mi dealer de servisio a mis toyotas. Profesional es mi dealer de servisio a mis toyotas. More

by rgmartinez11 Verified Customer Verified Customer

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Very good I love the Toyota Dealership They are very experienced I love doing busy with Justin experienced I love doing busy with Justin More

by Edward Davis 20008 Verified Customer Verified Customer

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Excellent and speedy service! Great place to work while I waited.carlos has been really helpful in explaining the report. Great place to work while I waited.carlos has been really helpful in explaining the report. More

by aldyck Verified Customer Verified Customer

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Excellent work and courtesy people, my favorite place. , Carlos is one of the best in the business . , Carlos is one of the best in the business . More

by CLO23 Verified Customer Verified Customer

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Carlos left while I was getting the oil change. They gave me no updates about my multi point inspection. Charged for my tire rotation (it was always included with oil changes) No follow up about th They gave me no updates about my multi point inspection. Charged for my tire rotation (it was always included with oil changes) No follow up about the stabilizer link I paid $500 to replace. Also didn’t even fix/replace the tire pressure sensor (which was main complaint). Then when I called to tell them the sensor light was still on. They told me to just bring my car back and they’ll take a look at it( so they never looked at it before). Carlos said the batteries might need to be changed in the sensor. Then when I called parts to ask how much the batteries cost. They said that’s not even a thing and that I would need to replace the sensors. More

by H Verified Customer Verified Customer

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I lost 2 of my 4 hub cap covers by Monday after my Saturday service. I tried to call to see if there was anything that can be done and was given the run around and no one bothered to call back after m Saturday service. I tried to call to see if there was anything that can be done and was given the run around and no one bothered to call back after messages I left on the mail box I kept on being transferred too. I can’t remember the last time there wasn’t something else wrong with my car every time I go in. I feel like I’m taken advantage of every time I’m there. Never want you service dependent to touch my tires again if they can’t put the caps back on right. More

by Deanna Verified Customer Verified Customer

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My appointment was at 11:45 am and the advisor assigned to me was out to lunch. Checked in with another person who's attitude was not at all welcoming. When I came to pick up car and was being charged to me was out to lunch. Checked in with another person who's attitude was not at all welcoming. When I came to pick up car and was being charged, after thinking a plan I had purchased would cover service and had asked for service management they sent me to another advisor, (forgot his name, and bald man). His attitude was even worse. I will never go to this dealership again. More

by marylisatorres459.mt Verified Customer Verified Customer

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Carlos is an excellent service provider! ! He is prompt and professional who pays attention to details. Thank you! ! He is prompt and professional who pays attention to details. Thank you! More

by candice.insalaco Verified Customer Verified Customer

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