CARLOS LOPEZ
CARLOS LOPEZ at Norm Reeves Toyota Dallas
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CARLOS LOPEZ

SERVICE ADVISOR

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.7
94 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

24 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.7

94 Reviews

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94 Reviews of CARLOS LOPEZ

January 01, 2025

Dealership Rating
Employee Rating

Carlos has taken care of my family's Toyotas for many years. He's always been friendly, professional and courteous. He always explains any repairs that need to be taken care of and the costs involved. More

by POSTIE4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 01, 2025

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Employee Rating

I am very grateful to Mr. Pedro. Thanks to his help I was able to get my new car. More

by ruryorellana8
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Henderson, Pedro Cachay

December 29, 2024

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Employee Rating

Great. Quick. Easy. Not a long wait. Friendly staff. It made for a smooth experience More

by blickgary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 27, 2024

Dealership Rating
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I’m always treated with respect, and the service is always quick I’m in and out and I’m always Updated if any other service that I need on my car. More

by Kathy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter, JOHN PENA

December 26, 2024

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Employee Rating

Carlos and team were awesome by getting my car in and out of the service recall in a timely manner for the holidays. They also provided me with a loaner for convenience to me and my family More

by HAROLDELACEY1929
Service Price Transparency
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Recommend Dealer
Yes

December 22, 2024

Dealership Rating
Employee Rating

I’ve gotten my maintenance done at this location for a couple years now. It was called cowboy toyota before and it is now under new ownership I believe. Now under new management I’ve gotten the service do More

by Aaron Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edwin Aguilar

December 22, 2024

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Employee Rating

Everyone in the dealership is always helpful and nice to everyone that comes into this location. More

by Sherritasmothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2024

Dealership Rating
Employee Rating

muy buen servisio pena muy atento muy comunicativo y Profesional es mi dealer de servisio a mis toyotas. More

by rgmartinez11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2024

Dealership Rating
Employee Rating

Very good I love the Toyota Dealership They are very experienced I love doing busy with Justin More

by Edward Davis 20008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter

December 21, 2024

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Employee Rating

Excellent and speedy service! Great place to work while I waited.carlos has been really helpful in explaining the report. More

by aldyck
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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