CANDI AWKWARD

Candi was outstanding in her administrative handling of my service needs. My only two reasons for not giving a Five Star Rating is the time required to get the small tasks completed was too long for a two my service needs. My only two reasons for not giving a Five Star Rating is the time required to get the small tasks completed was too long for a two week ahead pre-scheduled appointment. Also, one trim piece above the Driver’s Door was only partially fixed and does not match the same trim over the Passenger’s Door. I hope it never leaks as it is a sealer. Out of fairness to them, they did provide me a loaner and delivered it back detailed spotless. They are good folks. I just believe they have more service work than they have room to process. More

by Sammcconnell7 Verified Customer Verified Customer

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Great staff. Very helpful from the time you walk in to when you walk out. Very helpful from the time you walk in to when you walk out. More

by glennweaver176 Verified Customer Verified Customer

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This is the worst dealer I ever used my wife baught a certified pre-owned 2021 Chevy traks from the day after we bought it the check engine light came on we took in and did not get a rental car for a mon certified pre-owned 2021 Chevy traks from the day after we bought it the check engine light came on we took in and did not get a rental car for a month and a half and I started paying on the car after 2 months and the car sat in there shop. Now it is 8 months later I tried to take in cause it not blow air or heat up inside. They said it be a week it have to sit there before they look. They could not give a rental. I took to a nother dealer and they say that it was never submitted or anything for the warranty and the issue will cost over 1000 dollars to fix. Bever Chevrolet is the worst dealer I have ever been to. They do not know how to take care of customers especially those who served and retired from the military. I will never recommend them to anyone. Alan Bills More

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Customer service needs a lot of work wait for hours for a simple oil change simple oil change More

by johnpopleach Verified Customer Verified Customer

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Great communication was able to answer all my questions. Great job.... Okay, okay, okay, okay. Great job.... Okay, okay, okay, okay. More

by angelicascolvin Verified Customer Verified Customer

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Candi, has been provided all the preliminary information needed to make my initial visit on 1/13/2025 a smooth expedited success! Candi thank you for preparing. needed to make my initial visit on 1/13/2025 a smooth expedited success! Candi thank you for preparing. More

by Sammcconnell7 Verified Customer Verified Customer

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I'm always reminded of services upcoming or needed to be taken care of immediately. You are updated about your car while it is in the shop for services. Just Awesome! Thanks taken care of immediately. You are updated about your car while it is in the shop for services. Just Awesome! Thanks More

by lmedlock299 Verified Customer Verified Customer

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Friendly and pleasant service people and clean areas to wait. Also wifi and snacks while waiting. wait. Also wifi and snacks while waiting. More

by JMELLON0252 Verified Customer Verified Customer

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Great communication from start to finish with the purchase and very helpful on my decision purchase and very helpful on my decision More

by biggdaddychevy Verified Customer Verified Customer

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It took three and a half hours to replace one tire. This is far too long. This is far too long. More

by SID.PERKINS Verified Customer Verified Customer

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