C.J. Overman
C.J. Overman at Ken Ganley Ford Parma
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C.J. Overman

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
112 Reviews
4.8

112 Reviews

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112 Reviews of C.J. Overman

June 17, 2024

Dealership Rating
Employee Rating

My experience was great. We had CJ as our sales rep. She did a great job of showing me and my wife around and finding exactly what I was looking for. I would definitely recom More

by Crichardson14
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Jun 18, 2024

Ken Ganley Ford Parma responded

At Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad you enjoyed your experience with C.J., and it was a pleasure having you at the dealership. We appreciate your review!

June 12, 2024

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Very nice, peaceful, un-rushed atmosphere. Even though CJ had to show me several different cars, she never lost her patience or rushed me! More

by ssoosa48
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Jun 12, 2024

Ken Ganley Ford Parma responded

We are very happy to hear that C.J. provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 31, 2024

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CJ was excellent. I found out later that the tires on the new car had been marked because they had defects on them. I'm not sure what to do about it. I was told to dem More

by coachtishjones
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jun 02, 2024

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 12, 2024

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Employee Rating

They offer me 0 percent financing and 0 down. I really like that. CJ also help me out choose the nice vehicle. I would recommend Ford dealership to my friends and family. More

by syedaejaz428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with C.J. here at Ken Ganley Ford Parma.

Apr 13, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 09, 2024

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Employee Rating

CJ was just awesome. She took a lot of time with us letting us know everything about the car. She was patient with the different models we were looking at and I have ne More

by Cheri Wilmoth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Apr 09, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, Cheri, and we hope to see you again!

April 02, 2024

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Employee Rating

CJ did a wonderful job listening to our needs and helping us find the perfect vehicle! More

by Faithkeepers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Apr 03, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 01, 2024

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Employee Rating

The Ken Ganley Ford team and CJ were easy to work with and I would return to Ken Ganley when looking for my next Ford. More

by pcrucitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito

Apr 01, 2024

Ken Ganley Ford Parma responded

We are pleased to hear C.J. provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 29, 2024

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Employee Rating

very professional and friendly staff nice facilities and also great service, nice cars and affordable More

by kennedyferris6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your service feedback!

January 26, 2024

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Employee Rating

CJ and the entire team at Ken Ganley West made turning my lease over one of the easiest transactions I’ve had! The level of customer service from initial contact to leaving the lot is something you don’t s More

by Leslieapage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

Jan 28, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! Thanks again for the recommendation, and have an amazing day!

January 19, 2024

Dealership Rating
Employee Rating

CJ was easy to work with and was knowledgeable about the vehicles on the lot. Thank you CJ. More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2024

Ken Ganley Ford Parma responded

Don, Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad C.J. was able to help, and we hope to see you again!

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