C.J. Overman
C.J. Overman at Ken Ganley Ford Parma
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C.J. Overman

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
127 Reviews
4.9

127 Reviews

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127 Reviews of C.J. Overman

November 09, 2024

Dealership Rating
Employee Rating

Ken Ganley dealership was friendly and helpful. CJ did a great job explaining the cars we were considering More

by Focuszts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

Nov 11, 2024

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

Nov 12, 2024

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

Dealership Rating
Employee Rating

My salesperson was very nice, it kept me updated to what was going on and checked in More

by aplgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Oct 28, 2024

Ken Ganley Ford Parma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 24, 2024

Dealership Rating
Employee Rating

The customer service was excellent provided by Mr. Bolagi Adeyeemi. The Ken Ganley Parma dealership offered all the help needed to make my purchase run smoothly. I would recommend anyone in need of tra More

by glocrawford12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Bolagi was able to help, and we hope to see you again!

October 20, 2024

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Employee Rating

Went to dealer with a few preferences in a Ranger. They managed to find my new truck with my specific color and interior. Almost painless. Would recommend! More

by TBARCIKOWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Ken Stafford

Oct 20, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

October 15, 2024

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Employee Rating

I do not normally respond to surveys but in this case, I felt i needed to do it. I was an out of state buyer which made things a little more complicated. I had a lot of questions from the start and CJ was t More

by Larry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Oct 15, 2024

Ken Ganley Ford Parma responded

Larry, Thank you so much for your wonderful review! We are thrilled that CJ had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

October 10, 2024

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George was wonderful. He was very polite and explained everything and let me know what I should look for in my next service. More

by tfwskate117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Oct 11, 2024

Ken Ganley Ford Parma responded

It's great to hear that George was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Oct 13, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2024

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Excellent service Co workers really nice and ready to help. Thanks for doing great job More

by frankgarza1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience, Frank! We sincerely value your business and look forward to your next visit.

October 03, 2024

Dealership Rating
Employee Rating

The dealership is fun thanks to Dave Moga, C. J. Overman and others. Dave and Cindy should be given large bonuses and big pay increases. They are the workhorses of the dealership. Please write ba More

by danjplatten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Ken Ganley Ford Parma responded

Thank you, Dan, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dave and Cindy here at Ken Ganley Ford Parma.

Oct 05, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dave and Cindy at Ken Ganley Ford Parma! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Ford Parma!

September 20, 2024

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Employee Rating

very welcoming environment. Every staff member cares a lot about each customer and will go out of their way to help any way they can. More

by nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace

Sep 20, 2024

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience, Nicole! We sincerely value your business and look forward to your next visit.

September 14, 2024

Dealership Rating
Employee Rating

Cj is absolutely wonderful ans we will always stick with her but John Ruper is not good in the customer service department and was screaming at me and my wife whole putting down another dealership, Cj and t More

by Didonato63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 16, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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