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C.J. Overman
C.J. Overman at Ken Ganley Ford Parma
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C.J. Overman

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
154 Reviews
4.9

154 Reviews

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154 Reviews of C.J. Overman

March 29, 2025

Dealership Rating
Employee Rating

Scammed into buying extended warranties and gap and blah blah and still have to pay out the xxx prices to get serviced More

by jazzytheeilleststylist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Feruito, Dylan Yavorsky

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Apr 02, 2025

Ken Ganley Ford Parma responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 15, 2025

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Employee Rating

Ganley Ford does a great job of finding the right car for the client.for the right price. C J Overman treats people like family. More

by ajeanpatt12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

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Mar 17, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback for C.J. and the team!

March 13, 2025

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Employee Rating

Come see CJ! I felt like I was working with my best friend and not a used car salesperson. Because of my experience I drove away with more than I could have imagi More

by InNeedOfGreatCar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Dave Moga, Nick Feruito

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Mar 14, 2025

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

Mar 16, 2025

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 10, 2025

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Employee Rating

They were very informative and helpful. Got everything done in a timely manner for me. More

by tjamison1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Tracy Sapienza

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Mar 11, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 10, 2025

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Employee Rating

CJ was very helpful and knowledgeable and answered all questions and was very patient very school and teaching us vehicle maneuver the vehicle and we will recommend her to friends and family More

by S.stevemellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Ken Stafford

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Mar 11, 2025

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else CJ and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 08, 2025

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Employee Rating

Didn’t offer pick up service, no idea who i was when I came for my appt, had to put all my info in again after I showed up More

by lee2508
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Moga

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Mar 11, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

March 08, 2025

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Employee Rating

Excellent service and good option for buy car;a person amable,respetuosa,buen servicio en todo More

by Kim Feliciano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

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Mar 08, 2025

Ken Ganley Ford Parma responded

Kim, Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

March 08, 2025

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Employee Rating

Excellent service and customer assistance, great product quality , excellent facilities with excellent service and great staff . More

by Edgar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

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Mar 08, 2025

Ken Ganley Ford Parma responded

Edgar, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 03, 2025

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Employee Rating

Ken Ganley Ford was helpful. They made sure that I was happy. No arguments and great sales people. Totally satisfied. More

by lieskemike185
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Nick Feruito, Tracy Sapienza, Chris 'Bubba" Andrade, Rich Vargo, Ken Stafford

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Mar 04, 2025

Ken Ganley Ford Parma responded

Thank you, Mike, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 03, 2025

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Employee Rating

Experience was professional and a pleasant time. Hope we have a good experience with the maverick More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

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Mar 03, 2025

Ken Ganley Ford Parma responded

Bill, it's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

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