Byron Smith
Byron Smith at J.B.A. INFINITI of Ellicott City

Byron Smith

Service Consultant

J.B.A. INFINITI of Ellicott City

8431 Baltimore National Pike
Ellicott City, MD 21043

5.0
71 Reviews
5.0

71 Reviews

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71 Reviews of Byron Smith

September 17, 2023

Dealership Rating
Employee Rating

JR at JBA service always keeps my QX60 in top condition. I know that I can get in the vehicle and drive 15 minutes or all the way to California with no worries-- HGL More

by HGL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2023

Dealership Rating
Employee Rating

I have been a customer for 20 years and cannot imagine that it is possible to receive better care! JR is always perfect to work with. More

by Jlcarletto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2023

Dealership Rating
Employee Rating

Very Professional JR carefully explained the diagnosis of the problem and sourced the parts needed in a timely makor More

by Maestro
Recommend Dealer
Yes

February 09, 2023

Dealership Rating
Employee Rating

Everything went well. I now have somewhere to take care of my car service needs. More

by sharri1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 07, 2022

Dealership Rating
Employee Rating

the waiting area was clean and comfortable People in waiting area did practice social distance. More

by sharon.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 27, 2022

Dealership Rating
Employee Rating

Fantastic service experience. Byron, my service consultant was exceptionally knowledgeable and attentive to detail as he thoroughly and professionally addressed all of my service c More

by bgainers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lani LaFavors

September 22, 2022

Dealership Rating
Employee Rating

Finished the time it was promised work done correctly and car always washed when finished More

by Pryor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lani LaFavors

August 04, 2022

Dealership Rating
Employee Rating

Dealership is great very friendly professional I highly recommend if you are looking for great deals . More

by Jordanjc@verizon.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lani LaFavors, Charles W. Turner Jr., Jason Richardson , JR in the service department.

July 12, 2022

Dealership Rating
Employee Rating

Very happy with Jr. My service manager add the Vehicle checked out properly and there ARE no problems at this time More

by supercp0282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 01, 2022

Dealership Rating
Employee Rating

Friendly, knowledgeable, always willing to help. Byron the Service Rep always helpful and goes the extra mile. More

by Murk
Recommend Dealer
Yes
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